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It seems WMR still have a problem with their online DR claim form. Submitted one last night, and today got asked for further information, ticket type, duration etc., which I'm sure I already gave them. However I went through the process, and it also asked for another ticket photo, so I tried...

Moderator note: Split from https://www.railforums.co.uk/threads/delay-repay-split-ticket-multiple-operator-delays-and-cancelled-trains.255101/ I’m currently in a similar situation having abandoned my original collection of Northern Advance tickets Southport to Scarborough, after a late arrival...

Have had an email from Trainsplit regarding a booking I made for 30th September, advising that my journey will be cancelled. Due to the strike I have abandoned my intended journey and will not now be travelling. They offer me the chance to claim a refund, but on clicking on "I don't wish to...

I have a through Advance ticket Dunfermline to Preston, and the only timed train is the TPE from Motherwell to Preston. On the Scotrail legs it’s got me changing at Haymarket and Bellshill. Would it be okay to take a Scotrail direct from Haymarket to Motherwell? The connections aren’t detailed...

I'm trying to find out where I stand regarding P-coded (think that's the term) cancellations if I have Advance tickets bought several weeks ago. Seems a simple enough query but I haven't been able to find the definitive answer. Has anyone successfully claimed for a cancellation if they don't...

https://www.nationalrail.co.uk/ticket-types/validity/2v/ Does anyone know what this actually means? Does it mean that you can only break your journey at the change of train points on your ticket itinerary, but not at intermediate stations? I have an Off Peak Return Birmingham Stations to...

I was (apparently incorrectly) advised this morning by TPE who I had booked through that my journey between Hereford and Newport on Monday 26th June at 08:11 is cancelled. The details said tickets are valid “on the next train”. This is no good to me as my ticket is a through Advance to...

Does anyone know if East Midlands accept TPE tickets when there are cancellations? I've just discovered that my rather convoluted (thank you Trainsplit!) Advance tickets journey includes a leg from Man Picc to Liv South Parkway on a TPE that starts from Cleethorpes. As these services...

Don't know if I'm missing something obvious, but having been steered towards the new version of Trainsplit due to the imminent demise of the Classic version, I can't find a way to request paper tickets where e-tickets exist and are the default option. I know e-tickets are the way forward but...

Edit: Actually this probably needs moving to the Fares etc. forum. Just been re-checking, after remembering getting told off a couple of years ago, when using the return portion of a TfW Chester to Llandudno Anytime Return, for breaking my journey overnight at Deganwy, as apparently...

Am I safe in assuming that any journeys I book on solely TfW (Transport for Wales) trains in the Marches/Hereford/North Wales area will not be involved in any future strike action at the current time? Never quite sure where RMT and track maintenance fit in, although I believe the maintenance...

I'd completely forgotten that I'd bought Advance tickets for a friend (and her friend) ages ago, Hereford to Paddington (split at Oxford), for outbound May 4th, returning May 5th. Have just had an email from Trainsplit regarding the cancellations of the Oxford-Paddington legs on these dates...

Got tickets Hereford to Hastings 10/5 and returning 12/5. Outbound is an Advance via Worcester FS and then GWR to Paddington, then tube to Charing Cross. Return is split tickets, HSG to PAD via Victoria and PAD to HFD GWR direct. These tickets are no longer available for my dates, and now I...

I bought a ticket on Trainsplit for Hastings to Paddington. It routes me via Victoria, which is fine. However there's no Maltese X on the ticket to indicate it is valid for the tube between Victoria and Paddington. Is this normal? My confirmation email states the ticket I bought is Hastings...

How do they replicate the current sort of conditions for driver training?

It's just taken me over an hour to submit a delay repay claim on Northern's claim page. It's not at all clear how, when you select "more than one ticket" you can put up photos of all of them. I used three tickets yet it kept turning to the compensation page after two. Finally managed it, I...

Two hours ago I bought Advance Singles for a day trip from Bridlington to Scarborough. I now find that my return train at 15:02 is cancelled. Can I get a train either side of this, probably preferably the one beforehand, and if so do I have to get it agreed with the station staff or TM?

I have tickets for journeys on both 17th March and 31st March, both of which fall between two of the recently announced strike dates. Just checked to see whether tickets are still available, and find that there are no Advances only Anytime tickets available now. There are usually plenty of...

I understand 5th March is the date when the next round of fare increases happens. I've been buying Advance tickets for after this date which are still at the current prices, which is fine. However I need an Anytime Return for towards the end of April, which is currently showing the same price...

I have a ticket for 3rd Feb, however upon hearing of the forthcoming strikes I bought one to travel on 2nd instead (different route, coming back direct from elsewhere rather than diverting and coming back the next day on my usual route). Ticket bought on Trainsplit, who are still selling...