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In the advent of DfT'd initiative to close ticket office to "save cost", I am thinking of allny alternatives that can still keep staff presence in stations. I note that more and more metro stations in London are installing gateline to safeguard revenue. When I travel to Japan, I find that many...

I booked two upgrades with seatfrog. May I know if there are any email address available for sending a upgrade refund request with Avanti?

When having a look at continental European trains especially German and the Lowland countries, trains from 10 years old are already made to level platform boarding. However, apart from GA local trains, there are not a single train even TL trains are made platform level, which cause high dwell...

Since the Dec22 and May23 timetable implemented, there seems to be a great imbalance of runtime of westbound to eastbound, which often from stations like Welling, Abbey Wood and Sidcup to London Bridge has runtime of 8 minutes longer than the eastbound equivalent over a 25 minute running time...

I have got an Advance ticket from West Yorkshire to London on Sunday and since East Coast was a mess on yesterday thus all GC trains cancelled. Since I have also got season ticket in London and a seperate ticket to connect to Wedt Yorkshire from other place, would GC refuse to compensate the...

It’s kind of weird that the second and the third largest cities in the UK are not having night time train services. When I look at the runtime of lowlander and highlander Caledonian Sleeper, there are so much of pathing allowances which could be sufficient to allow the diversions to take place...

I will be travelling on a 1233 service from London Kings Cross to Leeds and then to change for a 1512 from Leeds to Hebden Bridge. I have found that there's a 1457 departure which is just one minute short of minimum connection time. Since all segments were bought with split ticket (London -...

With local authorities boundary changing over time, there seems some stations bearing county name seems not accurate. Take an example of Hayes in Bromley, it's still named as Hayes (Kent). The area has long been incorporated into the local governance and ceremonial county of Greater London...

It’s really early finish by Avanti to Manchester/ Liverpool at around 2200-2230 while not restoring any post 2300 departures; which compare to ECML do have a late 2345 service to Leeds. I am thinking since Caledonian Lowlander leave Euston at 2345, and call at Crewe and Preston. Would it be...

I am planning to make a return trip from Hebden Bridge in West Yorkshire to London in early May bank holiday. May I know whether the Northern leg is also having compulsory reservation on specific train or I can take any to Leeds and to “get some shopping in the station” before going back to...

For full sized bike disassembled and put in bike bag and bike box for intercity services, do they counted as baggage or still as bikes. And would they be considered oversized in cabin?

I tried to buy a single from Ramsgate to Tilbury/Pitsea on next Tuesday. However, the SWR Waterloo ticket office staff say they cannot find it. I know it's still on BRFARES. Is there a way to buy it, as it's unlikely be able to generate an itinerary due to the lack of ferry timetable in rail...

It is interesting to see fare modes of London and most PTEs areas use a pseudo-round-zone fare charging scheme, in which the highest fare zone charges fares and the lowest fare zone travelled, disregarding whether it is a simple High - Low zone journey, or a High - Low - High trip. Does it...

One of the things that caught people visiting this country is that trains depart earlier than departure time which add a bit of stress to passengers. I wonder why this would be the case only in the UK, for not following the practice in the rest of the world? (Side note: Japan did apologize for...

I tried to buy a annual season on Southeastern site for my local London season ticket and seems that no paper options available. Is it possible to buy a paper one from ticket office?

https://twitter.com/se_railway/status/1622111747992608768?s=46&t=1wa64u5_djrD-OY29IrIYg Shortage on bus drivers caused Southeastern Bexleyheath Line got no replacement bus services today. Given that many TfL routes are already running in parallel to railway and have faster runtime, maybe it's...

It's always kind of irritating to board on London Buses that need to terminate halfway as running over time or second+ buses bunged need to on hold to space out time despite all buses are running late by 10+ minutes (and with the interval to the previous bus poleton be 15+ minutes apart on a...

It's strike day tomorrow and I tried to see what can be offered for my intended trip from Barnehurst to Waterloo East. Surely Journey Planner doesn't like to suggest a simple via London Bridge + LU journey to Southwark for Waterloo East? Alternative valid one with fare £8.10, but still quite...

I recently travelled on a LNER southbound during the end of the year and the train got to declassified in Peterborough and no more refreshments are served from there, due to flooding in passengers from another cancelled LNER train. Any chance that I can stand for getting fare difference...

I tried to look for trains to book later today to go to Pontefract (return tomorrow) on any Southeastern site and Railforum site, and seems that booking engines struggle to generate a valid journey. Can anyone tell me what's the permitted routing for this journey (via Leeds, or Via Sheffield?)