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I tried to look for tickets to Weymouth for a trip in January. But strangely I have found that none of the trips can generate a off-peak or anytime return tickets. That's really strange. The same also happens on National Rail Journey Planner (app and webpage). (and none of 21, 22 and 23 Dec can...

I tried to search a ticket from my local Bexleyheath Line to Hebden Bridge, which the default route after retiming today would be via Abbey Wood Elizabeth Line. But this obviously violated the negative easement of no loop service via Slade Green to go to / via London. This caused all online...

I got a relative from Hong Kong relocated to Reading recent but my cousin would require to do the Uni and placement at Chelmsford in Essex. It's kind of weird for such a journey of less than 2 hours and 300km not having season ticket nor travelcard price online in botg NR Season ticket...

I am planning to make a trip from London to Birmingham and some places in West Midlands and want to use the cheap Chilterns super off peak travelcard. May I know if it would be possible for routes from Birmingham/ West Midlands to go via Oxford & Bicester Village to Marylebone? And, would...

I got quite a bit of delay on an Avanti service due to a combo of cancellations of delays. Since the ticket is an off-peak return, I was pretty relaxed in my schedule in Manchester and aimed to have a takeaway dinner on the train back to London on 12th Nov. The issue was, the 1835 train was...

I was passing by Tottenham Court Road last Sunday and noticed a couple of passengers with tickets from the Heathrow / GWR area going to London Terminals trying to exit from Tottenham Court Road. I overheard that the tickets were sold at ticket offices with the advice that, they were valid at...

I have a friend going to use the return portion of an off-peak return for the 22:00 Euston - Manchester train (Also for the last Euston - Glasgow as well. Good job Avanti). I am shocked that Avanti cancelled the last Manchester train by not allocating the earlier train crew to the last one to...

I find that it is difficult to book the tickets from TOC sites online. Is it possible to buy that ticket as a walk up from any national rail ticket offices, with Railcard discounts?

I find out that there are no return tickets available for London Terminal CIV to intercity services in the UK, with many of the single tickets (std / 1st) has the validity of 2 months in replace of the removal of returns. Does it mean that the ticket is valid to hold for 2 months to use, which...

When doing train journeys in continental Europe, you would often find connection time of 2 minutes at many stations. Even stations like Zurich HB (32 platforms, 3 levels), Berlin HB would be doing 7 minutes. Why would UK having such a ineffective 10 or 15 minutes transfer at main stations...

There are so many incidents reported on the Dispute Board that, TOCs refuse passengers to travel on alternative routes, or refuse to compensate additional tickets to make the alternative travel possible. Despite it is arguable whether the strike actions are beyond operators' control (In...

I have checked the First Class Menu of LNER and Avanti, there seems to be no clear definition of what "meal day" do bank holiday Monday sit in (whether it's a Sunday or a normal Mon-Thurs). I am planning to take a service (e.g. 1033 to Leeds) in the coming Monday at late morning to West...

When you get on a Southeastern or Southwestern metro trains, they often utilise the full 30 seconds before departure to close the doors and often have lead to leaving the platform 15 seconds early. (If you look on RTT at Waterloo/London Bridge, often many of them are 1/4E departures) Given the...

I notice that many disputes here are down to the incompetence of ticket office staffs which they should be knowledgeable in ticketing rules and customer protection laws in delays and cancellations. (For example like the wrong excess charged in the Newcastle - Hartlepool case on disputes...

There's seems to be a niche market of London to Manchester by LNR and TfW trains for cheaper fares. However, when I search in Avanti site for tickets from London to Manchester, it just mark a plain tickets sold out, instead of showing all available LNR/TfW combinations and grey out the Avanti...

Sometime trains do have serious delays like more than 30 minutes. As the UK trains don't rely on train numbers like in Europe/Asia to differentiate trains, can conductors charge a full fare ticket to passengers with next train's Advance ticket (same operator) as that's not their train? (Case...

Got on a Avanti West Coast service up north using the return portion of Interrail pass with a friend using Eurrail pass. Both are first class passes. The last Friday train to Glasgow was declassfied in the evening peak northbound , even though the train was not full and standard premium would...

Recently, Scotrail has started to have 4.25% cashback from a cashback site, which I suggested to some friends use. However, one of my friends used Chase Debit Card which is an online-based, and the physical debit card does not carry a card number or expiry information (just as a physical medium...

Refer to case of : https://www.railforums.co.uk/threads/i-got-issued-a-interview-with-caution-today-at-reading-station.234592/#post-5761644 In the case of this Reading - Basingstoke case, seems that the RP officier is tend to be a bit abusive in the questioning in restricting thr answer be yes...

I got a friend from Hong Kong visiting me got a Eurrail global pass in paper form which requires to write the itinerary on paper. However the barriers staff at Paddington today rejected him and claiming a online reservation on mobile app (which is only for mobile pass) is needed and required...