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    Virgin EC Delay/Repay

    Just wondering if anybody on here has had money automatically paid back into their account from the result of a delay by Virgin? They trumpet it a lot on their web page but I have had 4 journeys in the past 2 months that have had serious delays and even though it was an advance ticket and...
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    Cumbrian Coast Trip

    Have never done this route before and as a keen photographer I was wondering if anyone has any thoughts as to which stations on the route offer the best opportunities for scenic landscape photo taking? Thanks in advance.
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    Rail vouchers question

    I have a £34 rail voucher to use. The journey I am wanting to go on this weekend will cost me £32. I realise I won't get change but will it still be ok to use the £34 voucher for this journey? Thanks
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    Delay repay question

    Can anyone advise on this please? I am going to claim for delay to my journey today. I had advance tickets for the 0900 Edinburgh to KX This train was cancelled. We were put on the 0930 to KX instead. This train arrived KX over 2 hours late. On the delay repay form online (Virgin...
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    Another Euston-Glasgow question

    I have a 1st advance ticket for Friday 22nd Jan on the 1730 Euston to Glasgow Central. I had a look at this service to see if it is running today just out of curiosity and I find it is terminating at Carlisle. Then at Carlisle you could get the 2112 Scotrail train via Dumfries to get to...
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    Poor experience on Virgin West Coast first class

    We travelled First Advance on the 1730 Euston to Glasgow on 30th October fully expecting a choice of 4 evening meals as stated on Virgin's website. We got an announcement about half an hour in saying it was steak night on this train. I just assumed that this was in addition to the stated menu...
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    Delay/Repay

    Could someone please advise which company I claim for delay/repay from? My journey was on Monday 9th Nov 0946 Southampton Central to Newcastle Train company travelled on - Cross Country I bought my ticket online via Virgin Trains website. Do I address the claim to Virgin or Cross...
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    Level crossing at Bosham

    Forgive me I know a little about signalling but i'm no expert on the railways by any means by I wonder if anyone can offer an explanation to this. I was standing on the Westbound platform at Bosham. There is a level crossing and signal at this station. Trains not stopping here go through at a...
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    What train type is Cross Country's 0946 from Southampton booked for?

    Could anyone please tell me what type of train the 0946 Southampton Central to Newcastle will be on a weekday. If it's a Voyager train, is there a seating plan anywhere online I can view. I'll be looking to book well in advance and might be tempted with 1st class. What will the 1st class...
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    Fast ticket machines

    Does it really take 2 hours from time of booking tickets online for them to be ready for collection from a fast ticket machine? With Cross Country's website it says just 15 mins while others the full 2 hours. With technology nowadays, 2 hours seems pretty excessive.
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    No 1st advance or seat reservation available

    I'm travelling from Preston to London Euston on Sunday 30th August. I was hoping to travel on a 1st advance ticket but it seems that none are available when I try to book online. If I try and book a Standard ticket I get the message 'no seat reservations available'. This is the same...
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    Heart of wales recommendations

    Going to have a little break at Cynghordy in a couple of months time. I realise that trains are limited here but does anyone who knows the Heart of Wales line area have any recommendations as to where to visit along this line? We have pencilled in Llandrindod Wells already, looks a nice place.
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    Heart of Wales services

    Planning ahead for my holiday next year and I am wondering how frequent trains are on the Heart of Wales line in mid to late September. Is it drastically different to the winter timetable? Thanks
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    What's that sound, East Coast?

    It's been a little while since I travelled on East Coast Trains, however this weekend I jumped on a couple of their trains and was baffled to hear what I can only describe as sounding like a shrieking seagull when the train has pulled into a station and the doors have been opened. Any idea what...
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    Food on Virgin Trains 1st class weekend

    Could anyone please tell me what food is offered to 1st class passengers on Virgin Trains? I am booked on the 1740 Glasgow to Euston this Saturday. I realise it won't be cooked food but am hoping for at least sandwiches/crisps with the tea and coffee. Thanks.
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    Greater Anglia rolling stock allocation questions

    Could anyone please tell me what rolling stock GA use for slow services from Liverpool St - Ipswich and on the local Ipswich to Melton line? Taking my bike on the train and I don't want the hassle of booking an Inter City fast train. I will be travelling midweek and off peak times. Cheers
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    Glasgow to Fratton

    Wonder if someone could tell me why the route planner I am using is suggesting I use Victoria instead of Waterloo on my return journey? My times are as follows Tuesday 9th depart Fratton 0854 to Waterloo then 1130 Euston to Glasgow. Return on Thursday 11th depart Glasgow 0540 arrive...
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    1st advance if it all goes wrong

    Can anyone advise me on this problem with EMT today please? I am due to travel on the 1055 London to Sheffield train on Saturday 29th Dec returning on the 1827 the same day. I treated myself to 1st class advance tickets. Not sure whether these services will be running and EMT have said I...
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    Ticket Machines

    I have often wondered when buying my tickets online why it says i can collect my tickets in 2 hours time from the machine. Why does it take this length of time? I have noticed that in some cases i have picked up my tickets just over an hour from buying them online so is this 2 hours strictly true?
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    SWT Station Assistant hours of duty

    Hi everyone. I am thinking about applying for a job as a station assistant on SWT. Can anyone please tell me what the hours are for early,late and night shifts and how often you can expect to do a night shift? The job says it's a 7 day shift pattern. Do you get a couple of days off in a...

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