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I bought a ticket for travel next Monday on the Avanti west coast website. When asked to choose the collection method, I blindly selected the option which I normally use: "collect at station". It was only afterwards when I realised that in order to collect the ticket, I need the card which was...

On 2024-10-29, I was delayed while travelling from Hoxton to West Hampstead. The oyster card records show that I tapped in at 20:45 and tapped out at 21:48. 1. The "How to claim" section of the TFL website (https://tfl.gov.uk/fares/refunds-and-replacements/overground-and-elizabeth-line-delays)...

In https://www.bbc.co.uk/news/live/world-53426297: Posted at 15:25 And then less than half an hour later: 15:59 If only 19 people died in hospitals, what are the "other settings" for the other 47 people to make a total of 66? I thought that confirmed cases in care homes are sent to...

Last night I had to travel home via an alternative route because nationalrail.co.uk was showing delays of more than 1 hour. I wonder if anyone else was affected by the the disruption. It has something to do with electricity supply south of the river, but not sure why it would paralyse services...

I am planning to travel to Newton Abbot and stop over at Frome or Bath on the way back. Is it possible to buy a return ticket from London Paddington to Newton Abbot, and use it on the way back? If stopping over at Frome, am I only allowed to travel in the direction of Castle Cary > Frome >...

At the end of this month, I will travel by train from ELS to SWI and have booked a return ticket marked with † (allows underground). I am not sure if I am allowed to get off at West Hampstead Thameslink and enter West Hampstead underground station (which is probably a quicker route to...

Yesterday, the 21:33 and 21:49 trains from City Thameslink to Mill Hill Broadway were cancelled due to broken rail. The next train which ran was 22:10. I did not know about the cancellation until I arrived at the station at 21:30. Rather than touch in immediately and wait 40 minutes, I decided...

If I have a season ticket (not TFL travelcard), is it accepted on buses which run entirely/partially along the route? I think the buses are 17, 45, 46, 63 (although 17, 46 only serve City Thameslink and not Blackfriars).

Early in September, I bought an Advance ticket from London to Westbury for this weekend. The ticket says that I can only take the train at 0727. When I got to Paddington station this morning, I found that there are emergency engineering works and there are no direct trains. I decided to travel...

Quite often, when there are engineering works on the Thameslink route and the central London section (St. Pancras Thameslink - Blackfriars) is closed, trains terminate at St. Pancras upper level and often cannot call at Kentish Town despite still passing through the station. Does anybody know...

I have been issued a voucher by Southeastern for a delayed journey. It says that I can exchange it in a Southeastern ticket office within 28 days. Which of the London terminals have a Southeastern ticket office? I know that there is one at St. Pancras, but how about Waterloo, Cannon Street...

Apparently a train broke down (?) at City Thameslink station. I wonder why this happened? Is this something related to overhead <-> third rail power change? What was done eventually to move the train out of the way?

1. Massive disruption this morning (http://www.nationalrail.co.uk/service_disruptions/163477.aspx). The National Rail website says that 06:47 from ELS was running, but when I got to the station, I was told by staff that no trains would be running for at least the next 90 minutes. This is the...

Last night I was waiting for a northbound stopping train at the station around 20:45. An earlier fast train was delayed for 11 minutes and the departure board at the station showed that it would arrive after the slow train. A train duly pulled into the station. I thought it was the stopping...

I notice that a lot of people accidentally ended up in first class in the new trains running on the Thameslink route. In the old trains (319, 377), to get to first class, you have to enter through the first door at the front and then go through an internal door. But in the new trains, the...

Trains were delayed throughout late evening, due to a train failing. I can see a few cancellations of northbound trains at 21:xx, but fortunately caught the one just before that. Does anybody know if it was a new train or an old train which failed please?

The national rail website just said "Emergency services have dealt with an incident at Harpenden allowing all lines to reopen. Your journey may be delayed by up to 45 minutes ... This is expected to continue until end of service". However, the problems persisted into late evening (e.g. no trains...

I just missed the stopping train departing Kentish Town at 2014 today, the next 2 trains were cancelled and the 2100 was 10 minutes late, meaning a nearly a 1 hour wait when there are supposed to be 4 trains per hour on the route. In the morning many trains were also delayed due to a vehicle...

This morning there was yet another delay caused by broken down trains: http://www.nationalrail.co.uk/service_disruptions/143596.aspx Same story last Thursday morning. A broken down train at Blackfriars caused all southbound trains to halt, and I could not get into work on time even with a...

Last Tuesday I had a very important meeting first thing at work. Trains run every 15 minutes from my station which is on the Thameslink network. If I took the train at time t and it runs on time, I would arrive in office on time. I decided to take the train at t - 00:30, and got to the...