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What should happen in this situation, I bought a ticket from Dartford to Rainham and the journey itinerary was displayed as: Dartford to Gillingham and then change there for a service six minutes later to Rainham. When I arrived at Gillingham there was no onward trains in either direction...

Today I'm travelling on Thameslink from one station without barriers to one that has them. That I don't mind, but my question is that the station I'm starting my journey there's a notification that the ticket Machines are not working again. Last time I made this journey with no ticket...

I've recently applied for a role with Southeastern as station staff but I've been accepted to start University in 2023. The Southeastern role is full time, so I'm just wondering if Southeastern would be willing to accommodate my studies with a full time job? In my previous job before I was...

Yesterday I bought a One Day Travel card London Zones 1-6 from Strood (with Network railcard discount) A few times my card didn't work and I got various different excuses as to why. At Piccadilly Circus I was told it's a national rail only ticket and it couldn't be used here, I walked to...

I have a cheap day return from Boundary Zone 3 to Chatham, Kent. Am i allowed to make a break of journey on the return part at Strood. I was told earlier i might be liable for a penalty fare if caught leaving the station.

I have a zone 1-3 travel card and have bought from the ticket machine a "boundary zone 3 to Rochester" The ticket inspector on the train said I needed to provide proof that I had a travel card on my card because they couldn't check Oyster cards. He said I've been "let off this time" but...

What is the policy on the new Class 700 trains on the Sutton Loop about first class. Yesterday I boarded at St Pancras and sat in first class (as it said 1st class was declassified) however at Farringdon an RPI got on and told all 6 of us that if we didn't leave immediately we would need to...

Tonight im travelling to Gatwick Airport and have an Any Permitted ticket. I've asked a few times this week at the GatEx Gateline and have been told various things such as: "You need an anytime Gatwick Express ticket" "You won't be allowed on the train " "You will get a penalty fare...

What is this inside the carriage?

I have a gold card for zone 1-3 Can I buy two adults a discounted travelcard for two other people. At Canada Water I was told no, at Victoria I was told yes What's the truth.

What is the compensation for a delay over two hours, on the website it says a free return journey, but from speaking on the phone to someone earlier they said it was a percentage of the affected journey only. What is right

My understanding of this was that if you bought an annual ticket over £1500 from a Chiltern station and you carried your Gold card you was allowed to travel anywhere for free at weekends. At Aylesbury I was told it's not allowed and that I would need to buy a ticket from Amersham to...

Next week on the 28th I'll be leaving East Croydon for Gatwick at around 3:30 am , I have a Network Gold card. When I last travelled the fare was £3.35 now it's £5.10 when was there such a big jump. I've also looked at fares later in the day and the £3.35 fare becomes available which also...

All trains on the departure boards showing trains as cancelled at Streatham A member of staff there says it's sheep on the line. What's the truth

Tomorrow me and a friend need to buy a return from Victoria to Rainham Kent I have an annual oyster with a gold card. When I tried to buy the ticket earlier from Cannon Street I was told I must have a gold network rail card and that we both need annual tickets to get any discount and it was...

I am trying to buy tickets on this service from Copenhagen to Amsterdam, but cant find a site that sells the tickets. I am also trying to find if the service runs every night. I've tried the DB site but it says i need to put in the german abbrievations, (I've also tried rail europe, but...

When I bought my zone 1-3 Travelcard on Oyster I was given a gold record card. Am I able to show this ticket at the ticket office and buy for someone else a discounted ticket all zones travelcard, at Willesden Junction I was told "You can't buy tickets for tomorrow in advance, but if you...

Tomorrow I am looking to buy a ticket from Euston to Manchester with a young persons discount. I am looking to travel around 8am when I saw on the Virgin website that it was offeringoff peak ticketsfor travel at this time I phoned NRE to see if this was correct they told me the website is...

I've just tried to buy a Network Railcard for £1 with my goldcard on the railcard website it says it's possible, however when I just tried to buy it just now from Shepherds Bush LO station I was told I was attempting to trick the clerk into selling the railcard for £28 pound less. Can you...

Recently whilst travelling on a service there was a ticket inspection so I presentedmy annual paper ticket. The ticket inspector scanned her Oyster reader on the front then the back and (slightly raising her voice) said "Your ticket is not valid it gives me no signal" then another inspector came...