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Good afternoon, I received this reply from Avanti regarding a Delay repay claim from last month Unfortunately, your application has been turned down as we have found an identical claim on our system. If you have made a claim on behalf of another customer, you need to ensure that all the...

I'm travelling up to Birmingham next week and I've bought advance first class tickets for travel on the 1159 from Euston to Birmingham on the 13th December and my return journey is on the 1350 on the 15th December. I usually find its cheaper to Oyster from local station Slade Green up to...

Good Afternoon, I'm writing this on behalf of a friend and her mum who have had an issue with their train journey today. They had Southern advance tickets for £5 from St Leonards Warrior Square to London Victoria on the 1528 train. This service was cancelled and they were told they would have...

Good morning, After a bit of advice on claiming delay repay. I had a off peak day return from Slade Green to Eastleigh for yesterday and as I asked in a previous thread if it was okay to start my journey at Waterloo so I could catch an earlier service and the ticket with Railcard would still be...

Good afternoon, I need to go down to Eastleigh on Thursday morning from Slade Green returning the same day - so looking at an off peak day return. I have a Network Railcard which isn't valid until 1000 however I really need to travel as early as I can in the off peak. If I buy an off peak day...

Good morning, Taking another trip with the family on 17th August from Slade Green to Preston returning on the Friday 20th August with an off peak return ticket. And my bad luck with seat reservations continues with Avanti West Coast this time as they've kindly put the three of us in different...

Good morning, I'm sure there is someone that can answer this. One of my friends needs to come down to London tomorrow but doesn't have enough money to buy a ticket. I don't mind helping him out, however, I am well aware that if I sent him the money to his bank account that it would get spent at...

Morning, I've booked return tickets from London To Edinburgh for next week and when I booked online using Southeastern's booking engine it told me the seats and the coach in which the seats would be reserved and I looked them up on the internet and found the Azuma seat plan for each coach and I...

Thought I'd post this as to be fair it was rather amusing! As I was working I sent my other half down to the train station to get tickets from Slade Green to Weybridge for tomorrows Brooklands Summer opening event, She phones me up and tells me that she's got the tickets for the three of us and...

Just a quick one. I'm currently on the train travelling back from Preston to Slade Green (off peak return ticket) I've got the Maltese cross symbol to use the tube and my itinerary says to go to London Bridge and get the train to Slade Green. I absolutely hate the new lay out of London Bridge...

Hi all, So after finally managing to purchase tickets to Preston for Friday 21st May (which is on another thread) I discovered that even though I had purchased a flexible ticket I was unable to select the 11:10 London Euston to Preston service when purchasing the tickets as it wasn't available -...

I'm "trying" to use my phone to access websites to purchase train tickets from Slade Green to Preston on Friday 21st May returning on Sunday 23rd May. First option, I tried southeasterns web site which gave me the fare and allowed me to select reservations for the Friday but wouldn't give me...

Afternoon everyone, I bought an off peak return from Slade Green to Blackpool North for tomorrow. (£103.80) Now I need to get to Blackpool before 2pm and discovered that if I catch the 1010 train from Euston that's not a problem. However to get there at a sensible time I wanted to leave Slade...

Travelling back from Great Yarmouth to Stratford later today on an advance ticket. I asked greater Anglia on their twitter if we could catch an earlier train from Great Yarmouth into Norwich as we are booked on the 1717 from Great Yarmouth connecting with the 1800 from Norwich and I was...

Morning, I'm on holiday next week to Great Yarmouth and upon checking the timetable for the Norwich to Great Yarmouth service that on Monday AND Friday only there are 4 additional non stop journeys between the two destinations. I could sort of understand it if the journeys were all at peak...

I've had a Family and Friends Railcard most years for the past 8 years or so now and before the expiry dates I've always had an e-mail from them reminding me about the benefits of renewing my railcard. Well, Every year except this year! By chance I checked my Family and Friends railcard as...

I saw an unusual tweet the other day from Southeastern. On the 2nd February at 1.12am they tweeted that due to a planning error the 00:53 Charing Cross-Gravesend service will terminate at Dartford. Passengers for stations to Gravesend from Dartford please speak to staff for onward travel. Sorry...

I went to the Imberbus day last Saturday and had arranged to go with some friends of mine. I had already checked it out, the cheapest way to get there was using my Family and Friends Railcard and get a Super Off-Peak Day return from Woolwich Arsenal to Westbury. This ticket allowed me the...

Hope this is the right area on the forums to put this in!! With the age of modern technology and that printed timetables are seemingly becoming things of the past its becoming harder to get train timetable information. TOC websites seem to think people want convenience and offer point to point...

Hi, I had to travel back from Solihull yesterday and I had an advance ticket valid on the 1624 to Marylebone - However, because the train was rammed to capacity because of the lack of trains from Birmingham New Street into London I was unable to get on the train! The employee on the platform...