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    SWT Travelcard pricing

    A mate of mine has told me that the TVMs at Clapham Junction are charging £9.20 instead of £9 for a zone 1-2 day Travelcard since the new fares changed. Anyone had any similar experiences or know how this may have come about? --- old post above --- --- new post below --- Re-reading my post my...
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    Rather large out of court settlement

    A hedge fund manager has recently made a settlement of £43,000 with Southeastern after being found to have evaded the fare from Stonegate to Cannon Street for five years. He had been using an Oyster card to get out of the barriers at Cannon Street and paying the maximum cash fare each time, and...
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    Virgin Trains pizzas

    Apparently Virgin is trialling pizzas on board its trains. Right now it's just the 1140 Glasgow Central to London Euston service with cheese and tomato, haggis, or ham and mushroom the choices of topping. 9 inches and £5 each. On-board flyers suggest the pizzas should be ordered for delivery at...
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    Why the objection to using ticket gates?

    One thing I've noticed in my time commuting to various London stations is that many commuters have a pathological dislike for putting their season ticket through a ticket gate, preferring instead to wave it at a member of staff and have it opened for them. What's the matter? It's hardly a huge...
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    Gold record card and QBMs

    Out of interest I looked to see what would happen if I pressed to renew my annual Travelcard on a QBM today. It was happy to ask for payment of £1424 (or however much) but how would I get my Gold Record card if I bought it? [Aside: this also raises the question of how Gold Record cards will...
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    18% increase in Travelcard price

    I've just noticed in the mayoral decision on fares that Off-Peak Day Travelcards for fewer than 6 zones are withdrawn from 2nd January 2014. This results in an increase from £7.30 to £8.90 for users of zone 1-2 Travelcards, a giant 18% hike. And while the stock answer will be "use Oyster", it's...
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    Book on

    Why, in the railway, are the processes of registering one's presence for work and one's departure from work known as booking on and booking off? I have never heard either term outside the industry (although perhaps I am a bit sheltered :)).
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    Southeastern and full Oyster service

    I am given to understand that Southeastern will cease to provide full Oyster facilities at Lewisham and potentially other stations from the end of the month. A limited subset of Oyster products such as PAYG credit and seven-day Travelcards will remain available from TVMs.
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    Potential change to off-peak single fares

    Today's Times (can't link as it's paywalled) has an article on the front page about how the DafT is forming a plan to require off-peak single and off-peak day single tickets to be priced much closer to half the return fare. Unfortunately it does not go into many specifics, such as where the...
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    Kemble blockade

    For 23 days from 10-AUG-13 there will be no service between Swindon and Kemble. Passengers from Gloucester, Cheltenham Spa, and Ashchurch (for Tewkesbury) travelling to London are being recommended to travel on XC/VT via Birmingham N St or on XC/FGW to Bristol Parkway. Is it reasonable to...
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    Passenger forced to pay Anytime fare, but which one?

    If a passenger is in a position where he is required to purchase an undiscounted Anytime ticket or pay a Penalty Fare (assuming the £20 minimum doesn't apply) due to failure to purchase before boarding, what happens if there are multiple Anytime fares for the journey made (for example, if there...
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    SWT 158 at Gloucester

    I have twice recently seen SWT class 158s running at Gloucester, on services between Cheltenham Spa and Swindon (or further afield). Yesterday it was 158881 on 2G87 (1538 Swindon to Cheltenham Spa) and last week (can't remember which day) it was 2O00 (1739 Cheltenham Spa to Southampton Central)...
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    Extended availability for SailRail Fishguard to Rosslare

    Until recently it was not possible to obtain tickets travelling on Fishguard-Rosslare other than for journeys ending in Rosslare, due to "poor connections". After intervention by Rail Users Ireland, ATW has now added through fares to stations throughout the Republic of Ireland. Note that the...
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    Refunding an Oyster card

    I recently saw a notice at Hammersmith station stating that photo ID and proof of address will be required to refund an Oyster card. When did this rule come in? (It also said, rather threateningly, that fraudulent refund applications would be reported to the BTP.)
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    Cardiff, Bristol, and Gloucester

    I need to travel from London to Cardiff on Saturday 1st June (any train but ideally afternoon/evening), from Cardiff to Bristol on the evening of Sunday 2nd June (probably after 1930), from Bristol to Gloucester on the morning of Monday 3rd June (arrive by 1000), and from Gloucester to London...
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    FGW/Reading service disruption

    Due to overrunning engineering works there are severe delays on most FGW mainline services this morning. Even though through HST services to/from Cheltenham Spa and Bristol Temple M have been limited this week, trains are running up to 30 minutes late in both directions. Connections are not...
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    Topcashback paying out in ClubCard points

    For those of you who are in the habit of claiming Topcashback for tickets (or other purchases), one should note that it is now offering to pay out in Tesco ClubCard points (1 for 1p) to a maximum of 5,000 points per year. These can be recycled through RSH for double value, or Avios, or various...
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    Oyster top-up unavailable

    This morning the Oyster reader on the one TVM at my local National Rail station was out of order. Two people were trying to top up their cards but were unable to do so, and apparently not in a position to buy a more expensive paper ticket. What should be done in this situation? (The booking...
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    Welsh announcements

    What are the criteria for having announcements in Welsh on trains and in stations? It's interesting to me as Cardiff Queen Street, for example, doesn't seem to have any Welsh announcements.
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    Criteria for combined reservations

    Does anybody know what the criteria are for getting your seat reservations on separate coupons when several people travel together? Obviously booking separately achieves this but sacrifices seats together in most cases.

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