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Ever since the Elizabeth Line opened and up until around March or April this year, the escalators at Abbey Wood had to be repaired every few weeks because they basically broke down every time it rained heavily. It would appear, however, with effect from around April 2026 that the decision may...

If somebody had a ticket from Zones U1-2 to a destination east of London (say Chelmsford) and they wanted to begin their journey west of London (say Staines), would this combination of tickets be valid (complying, of course, with the 'via Kew Gardens' restriction on the first ticket)? CDS...

I am trying to reserve a seat on GWR between Paddington and Exeter next Saturday morning. My experience so far has been: The retailer (Chiltern) issued me an itinerary that includes the 08:03 between Paddington and Exeter but the booking confirmation says "You have no seats reserved". I was a...

Has anyone else noticed, in recent weeks, an increase in the time it takes after purchasing a ticket, before it can be loaded onto a Smartcard using the National Rail Smarcard App? I had become used to 10 minutes being adquate, now 45 minutes seems quite common.

In the last couple of weeks I've had two TOCs (GTR and Southeastern) tell me change of date excesses don't exist. There are references to change of date excesses on the forum, where the excess fares procedures are mentioned and are said to be set out in the internal Knowledge Base, but as I'm...

Just on my way home from Chesham. I needed to travel from a Zone 6 National Rail station in SE London to Chesham and back in a day and I hold a Network Railcard, so naturally I bought a Zones 1-6 Travelcard AAA Zones 7-9, as this is cheaper than two Contactless or Oyster single fares. On the...

Even after reading and contributing to numerous threads on the subject, I still don't think I've seen a definitive answer to these questions: Is operator A responsible for delaying a passenger if its train arrives at an interchange station late enough that it would have fouled the MCT for the...

I drove to Greenhithe station last Sunday, parked in the '20 minutes only' bay and popped into the ticket office to buy a Super off-peak return for a journey down to the south coast, leaving on Tuesday and returning on the Wednesday and Thursday. I specified the ticket I wanted and explained...

Returning from Ryde to Southsea via Hovertravel, travelling on the return portion of an Anytime Open Return from Portsmouth & Southsea to Ryde St Johns Road route Any Perm+Hovrtvl, just after boarding at Ryde a Hovercraft crewman announced that the Hoverbus had broken down, so "we won't be able...

Update 23 Oct 2025: Proposed new wording posted here. Update 24 Oct 2025: Copy of NRCoT and Comparison table posted here. I am reliably informed, by multiple sources, that changes are going to be made to the NRCoT over the next few months. Posting in this section as most of the changes...

Yesterday I travelled from Dartford to Dover Priory. I bought a Network Railcard-discounted off-peak day return route 'Not HS1' costing £26.55. On the outbound leg I went via Faversham. On the return leg I was with some friends who were going to Berkshire via London so I decided to go with...

Further to this thread and this thread, I don't think I had appreciated the extent to which TVMs fail to offer the cheapest fare for the journey a passenger wishes to make and also fail to give any indication that cheaper fares exist (or even that they might exist). I posted the other day about...

Having looked a bit more closely at this map, if we can all agree on anything, how about this: No public transport area or PAYG scheme should ever have a boundary that takes in one half of High Wycombe but not the other?

As per the thread title, GTR has refused a delay repay claim I submitted for a delay on the 18:09 from City Thameslink to Slade Green, because I didn't pass through the ticket barrier at City Thameslink until 18:13. The delay was around 28 minutes and the train picked up a good portion of that...

Contactless PAYG system planned - i I read this in today's paper and found it vaguely worrying. All very well for ministers to chase a headline, but this sounds a bit like a minister meddling in something of which neither they nor their special advisors have the slightest understanding. In...

Just curious to know what people's experiences are of GWR's approach to accepting tickets on alternative trains during disruption? I've bought split (super) off-peak day returns through the forum's site for travel on a Saturday: Slade Green to Newbury (with Network Railcard) Newbury to Castle...

Earlier this morning I walked rather briskly from Manchester Victoria to Manchester Piccadilly and it occurs to me that I probably didn't need to. My ticket is an Advance Rochdale to Nuneaton route AWC&Connections. It is an e-ticket with the following itinerary on the face of the ticket...

As per the thread title, the specific example I have in mind is a return journey from Slade Green to Yeovil Junction departing on a Saturday morning and returning on a Sunday, where a Z1-6 Travelcard is held. The Super Off-Peak return Boundary Zone 6 to Yeovil Junction has restriction BD which...

Bit of a niche query, I know, but I am trying to find the full list of fares applicable between London and Gatwick Airport during the BR InterCity era (so from the mid 80s, say, up to privatisation in 1994). Would anyone possibly have the fares manuals from that period? Any help greatly appreciated!

There are a number of existing threads on delay repay and break of journey, but I don't think this specific point has been discussed before. Apologies if it has, and welcome views. Travelling on the return portion of an off-peak day return Slade Green to Oxford I had two voluntary breaks of...