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Alex, PM me your address sean

I have found a couple of old travelcards: 7 day 1998 1 day 2000 free to good home. sean

Friday evenings at Paddington are very busy after 19.00 due to the use of super off peak tickets, but I have very rarely not got a seat on the 19.15 to Swansea or the 19.22 to Hereford. You need to know their normal platforms and what the incoming train is to see if it arriving somewhere else...

The best advice is for her to go through the Mitigating Circumstances process. Transport cancellation is an allowable circumstance providing she has evidence from the TOC. She will be entitled to a resit as a first attempt in August. She may even be able to graduate without passing the module...

Universities have a system to deal with things like this. She needs to apply for mitigating circumstances. Get confirmation from the TOC concerned and she will be given a deferred exam, without penalty. The deferred exam will be in June/July/August or in 12 months time and she will not have to...

Last week I was traveling into Paddington from South Wales on a packed train. As usual I wait for the mass rush to leave and get off. I see what looks like a double coupon ticket/receipt on the platform and someone from the back off the train walking along picks it up, looks at it, separates it...

1B81 from Pad. anyone know what the problem is? front engine failed, continuing on back engine. guess delays and knock on problems

At least one of the staff at Abergavenny will use that stamp and advise of the correct conditions, even for splits. I did have a train manager look at some of my 'restrictions advised' stamped split tickets and say 'I suppose you've checked you are ok for this train?' I did wonder what answer...

There were posters up about it in Newport station, that I saw during the week.

I am probably quite a bit older than you and I used to have problems with a FGW train manager a few years ago. There used to be a very early morning train starting at Abergavenny going to Paddington and arriving at a convenient time for working at a client. There were super off peak tickets...

Earlier this week I spoke to someone sitting next to me about his (mature) student railcard. He said he had joined a full time course last year, got a railcard in October, but left when he got a job. He said he asked at a station if he could continue using it and they told him if he complied...

Try to find a local University who could analyze overwritten objects using uv and other light, possibly using various filters. You would normally need the original tickets but if you have some old/unused ones you could use the same pens and get them to look at those. if they can extract the...

I have another reply from customer service after my follow up email on 5th march. below is an extract which explains why i and others are not allowed an excess on trains from certain stations. any comments? "I can confirm that the National Rail Conditions of Carriage do make provision for a...

I don't seem to be getting anywhere with customer services and need a way to escalate this. I was promised an email, from a customer services manager, confirming that I couldn't excess on the train because Paddington is a penalty fare station. This has not arrived. What is the next step?

i will keep chasing it. he was convinced that the 'Paddington is a penalty fare station' overrode the on train excess. 18 months ago i was just a normal passenger, then i joined here and got sucked into the dark side, with split tickets, excesses, zero excesses and now my picture is...

I did explain how the £16.50 excess was calculated but he decided to kick me off the train because i shouldn't tell him how to do his job. I try to get any excess done at the ticket office but there is a big gap after 16.15 for off peak and if i miss the 16.15 i might as well hang around for...

i have been on the telephone with them and asked to speak to a manager, who told me i should have been charged £197 because paddington is a penalty fare station. i have asked for an email from him to confirm this and have been put on hold. he has returned and said an email will be sent...

i explained what had happened and that i had spoken to the TM on the platform before boarding the train. i asked why the NRCoC was being disregarded and an attempt to overcharge me made. i've just re-read the email and liked this part about not being charged the full fare: "I am very...

I did query this with FGW and the reply contained the following: "I can confirm that we do operate a Buy Before you Board policy on our services. This means that if the station a passenger boards from has either a manned Booking Office or ticket vending machine, then the passenger is expected...

I have had a ticket checked early in the journey with a biro cross put on my ticket, asked the TM to write that I will be breaking my journey, but been refused and told to get it done at the BOJ station and then had the staff at the station refuse because 'it's not allowed' and 'it's not...