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Hi If this ticket is purchased would it be valid for the following journeys? 15/3 Glasgow - Northampton 15/3 Northampton - Manchester Piccadilly 17/3 Manchester Piccadilly - Glasgow Advice would be appreciated! Thanks

Hi, just after some advice really .. For the 3rd time in 4 claims ... VT have just declined my delay repay claim because they state that the train I travelled on arrived in Liverpool within 30 minutes, without realising that my tickets included a connection on Merseyrail and there late...

Following on from my incident at Manor Road where I was unable to buy a ticket, was interested to observe the following today. On board a West Kirby train, a young lady boarded at Conway Park and sat down opposite me. At Birkenhead North revenue inspection boarded the train and commenced a...

Not so much a dispute but thought I would share with Forum Members a particular travel scenario from Sunday. Found out at short notice that I needed to travel to London on Sunday Evening so work booked me on the 18:47 service to Euston. As there was no time to have tickets sent, I was...

Hi My Company have to sort a lot of travel arrangements out for our trainers who travel the Country. Currently we tend to book direct from the Virgin Trains website. Is there a TOC that will offer a business account? Any advice greatly appreciated, Thanks Jonathan

I regularly travel on the 17:33 London Euston to Liverpool followed by the 2003 from Liverpool Low Level to West Kirby. This allows an 11 minute connection time at Lime Street. This is a great service for Delay Repay as if the arrival at Liverpool is 5 minutes late, there is next to no...

Hi Any advice appreciated. My work colleague who does not know London that well travelled from Liverpool 1447 - Euston (arrived 17:00_ yesterday and was then due to take an London Overground via first time oyster to Kilburn High Road at 1717 arriving 1724 On arrival at Euston she asked...

Hi Some advice please... My partner works shifts and often travels to and from work by Rail using an Area B Saveaway issued by Merseyrail/Merseytravel. Her Journey starts and ends in Area B with a change at Hamilton Square. However as Hamilton Square was closed when she started making...

Hi My Partner went to Manor Road station yesterday to renew a monthly rail pass that has expired a week ago with the new commencement date being Monday 9th February. There has been a gap due to holidays. She was told at Manor Road that she could only renew the pass the day before. Is this...

Good Customer Service tells me that when you have delivered a poor service you front up to your Clients, offer an explanation of what went wrong and apologise on behalf of whatever has caused the problem. However, I have noticed a somewhat recurring theme where when Train Services are...

Hi - I read so many stories on here about passengers being caught without a ticket and the fact that if caught by revenue inspectors they are likely to be issued with a FPN. This evening I travelled from Hindley to Manor Road, routed via Southport. At Hindley Station which is unmanned and no...

Apologies for sounding like an idiot but on another forum there were discussions about the introduction of a later shuttle service between Wigan Wallgate and Kirkby. The consensus was that this would be depend on the signal box at Rainford Junction being staffed later by National Rail. My...

Hi Some help please; I travel from Wigan to Liverpool on a Sunday Evening. With a replacement bus service in operation, I have also been offered a routing via Warrington Bank Quay and then Warrington Central to Liverpool. This is fine, but normally results in a taxi between the two...

Merseyrail suffered a train defect this evening on the Hoylake _ Liverpool Service just after the golf had finished, causing substantial delay. After arriving in Liverpool Lime Street to catch the 1935 to Hoylake all services were terminated in Hamilton Square and then ran empty back to Hoylake...

I was at Euston on Tuesday with a work colleague who was scheduled to travel back on the 1730 service to Preston. The ticket which had been ordered the previous day cost £117.50. Our appointment finished earlier than expected and we arrived back at Euston at 16:20. We both went down to the...

Hi Interesting event happened on Saturday. I boarded the ATW 1250 from Chester to Manchester Piccadilly as I was travelling to Newton-Le-Willows. The train arrived as scheduled but did not depart. After around 5 minutes there was an announcement of a technical fault and then the Guard...

Tomorrow and occasionally thereafter, I will be travelling to Manor Road Station for my work. The fare is £5.75 single or £6.05 return from Chester. This is also the same fare from Bache Station. Here is the problem, each morning I undertake this journey, I want to board the train at...

Hi, fairly new to this site and never attempted international train travel before. If someone could assist in helping me identify whether and how you can travel from Chester to Torun in Poland. Arrival date in Torun would be the morning of 11th October 2014 and departure would be on 12th...

I was at Wigan North Western Station last night travelling home and there was private charter calling at 2027. Its destination was Sinfin North. Can anyone shed any light? Thanks Jon