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It's not a "revenue protection loophole", it's simply incompetence on the part of the train operators who do not have fit-for-purpose validation equipment. Those are the facts. And the "solution" the industry has come up with to address it is poor, and makes the passenger experience worse for...

There is no reason anymore. The train operators simply need to go through and enable them; they can be issued to E-Ticket just fine.

Completely misses the point. Your desire should be to improve the passenger experience. You can do that and protect revenue, the two things are not mutually exclusive.

My understanding is that no, many of the barriers are way too primitive to do these sorts of checks. That's why when TOCs do a revenue protection exercise, they usually tape over the barcode readers or bring in a separate product (such as Ticket Keeper's "T-Val" box) and force passengers to scan...

Well, 10 seats in Standard Class weren't booked, but had been blocked from being booked by the operator. The rest had reservations, yes, which would have caused it to be shown as "Sold Out" and suppressed sales.

Exactly this; the anecdota are entirely irrelevant.

I have explained to SWR that this is not the case, and it's unfortunate that the myth continues to be perpetuated by the industry. As much as the industry might like to pretend otherwise, there's this thing called "split ticketing" that exists. The RCS controls apply per ticket...

I am quite cynical about a lot of the gTLDs! ".global" isn't quite as bad as ".online" so it's got that going for it but broadly I'm not convinced users really understand them and in this instance you end up with a TLD longer than the actual SLD. It very much comes across like "this is the only...

This. I suspect they just wanted a three letter domain, hence picking a stupid gTLD. It'll have no direct relation to ScotRail or the entirely unrelated "SRT Global Solutions"

I did ask if we could extend validity for existing customers who had had their end date capped by the previous policy. The answer was a resolute no.

Hmm, some of that wording and the ordering of that list sure does sound really familiar.... How very odd... I'm sure I must be imagining it though, right?

I'd argue it already has. When I commuted from Brum to Coventry (well Canley) towards the start of my working life every weekday it was £109 a month (that covered nNetwork Z1-5, and of course also had validity on buses and trams). If I'd been commuting into Leamington it would've been about...

Treating split ticketing as a binary thing that's either present or not present is part of the problem. There is a world of difference between the quality of split ticketing offered - and the amount of money the customer therefore saves - by the likes of Trainline and SilverRail, and what you'll...

I have no doubt many are. Trainline was a Windows Server/IIS/C#/MSSQL shop, last I checked.

Yes, that should've immediately failed accreditation. Add it to the long list of problems over the past week!

It issues industry-standard, interoperable E-Tickets.

We think Google Wallet is broken, unfortunately. There have been a few reports of this nature, and B&H buses have reported the same behaviour. The suppression flag is definitely being set when configuring the wallet passes.

Coming soon to a TrainSplit ad near you....

What I find most frustrating about this is that it makes the whole sector look bad. Consumers should be able to trust that independent retailers are doing the basics right before sites go live. I would bet money on this being a delegated accreditation rather than anything RDG were involved in...

I am very confused here. At first I thought this was a printed ticket, with the booking surname printed on the face of the ticket in the bottom left, but... You held an E-Ticket then? Are you willing to share the E-Ticket with someone via DM, so it can be scanned and the payload checked...