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    Forum loading issues?

    There have been issues on-and-off since just before midday. It's very sluggish now, but not returning these errors anymore. Definitely had better days.
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    Rail & Sail tickets to Orkney - Impossible to buy?

    I'm glad the email was at least mentioned, but indeed.. it appears that there's still some confusion and uncertainty! It's a bit like PlusBus I suspect, acceptance will get better the more use it gets.
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    We could not connect to the services that deliver your tickets

    I have had to explain the importance of this to some people at Raileasy. Not everyone has access to thousands of pounds of credit; dangling authorisations and holding onto pending transactions for longer than strictly necessary are a massive problem for people with limited or no access to...
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    Change Non-HS1 Advance (WHI-VIC) to HS1 Advance (WHI-STP) (Trainsplit)

    Yes. London Terminals members are treated as the same destination.
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    Deutsche Bahn is now selling British tickets

    Well, I did a very straightforward search and this happened!
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    We could not connect to the services that deliver your tickets

    It's a fairly technical point, but I don't think there's much stopping a merchant opting to use Visa Direct/Mastercard Send for instant refunds back to a card. This isn't how refunds are "normally" issued, but if the payment service provider supported it (Adyen do), it's something you could do...
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    Day-Flex Single tickets

    Agree completely from the perspective of the E-Tickets. It goes beyond that though really, I think ideally you'd get the fares data schema updated too so that the nature of the tickets is communicated in machine-readable terms. Same for the 70min flex, the usage windows, calculation of the...
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    Day-Flex Single tickets

    FTR were under the mistaken belief it would "just work" without any TIS dev work. I did correct this misunderstanding.
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    Day-Flex Single tickets

    However, the fact this flag is set will mean that the E-Ticket will tell the customer there are "Mandatory Reservations", because the RDG spec requires that retailers state that! Unless every TIS supplier does work to add bespoke data and logic to handle these tickets, and ensure they're treated...
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    Introducing RailUK Tickets - support the forum when booking your rail tickets!

    To confirm: Error handling has been fixed The industry data has also been fixed to ensure that PlusBus tickets can be purchased on this flow (for a child)
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    Severn Valley Railway to trial commuter services

    I think Assertis have been in contact with WMT & the relevant teams at RDG. It is known it is broken. It's unfortunate it wasn't sorted out much earlier on.
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    Disabled Railcard Application Criteria

    Last I heard was that it'd still be happening in September. No detail on specifics, though
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    We could not connect to the services that deliver your tickets

    Sorry, "fulfilled" in the context I'm using it means from the retailer's perspective, so: Written into LSM successfully, ready for collection for Ticket on Departure, or: E-Tickets (PDFs, Apple Wallet, Google Wallet) & barcodes generated and sent successfully Tickets could subsequently be...
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    We could not connect to the services that deliver your tickets

    It is, but the answer to this is simple. You auth for the amount, fulfil tix and then capture if and only if the fulfillment succeeded. The authorisation and cancellation messages don't get batched up, they're sent instantly - so if the bank isn't incompetent the customer will have their funds...
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    Delay repay - Train didn't get to my destination but got almost there

    I did think so (I think the PRO refers to railway undertakings across the board?), but I'm not convinced the operator's customer services team staff would have any more clarity! Really I'd want it all codified in the NRCoT and made simple for the customer to claim (which ideally would mean 'from...
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    Delay repay - Train didn't get to my destination but got almost there

    The issue is that the industry pays no heed to the PRO whatsoever, to the point where when retailers have asked if they can issue refunds in these circumstances they have been told "no" and that the passenger should be directed back to the operator for a "goodwill gesture". It's the same with...
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    What is a 'Mishap'?

    There is yes, but you'll trade "knowing about cancellations earlier due to how TOCs enter them" for "not knowing about platforms half the time" (or only at the last minute) in my experience. You can sign up get access here: https://opendata.nationalrail.co.uk/registration Other, more...
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    What is a 'Mishap'?

    Yeah. TrainSplit doesn't use RTT's feed for powering notifications, it's all Darwin-based (which has its own downsides).

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