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https://www.abellio.com/news/abellio-uk-to-be-renamed-transport-uk-group

https://www.lner.co.uk/support/faq/on-board/on-board-experience/what-tickets-are-eligible-for-complimentary-refreshments-in-first-class/ You may be offered something. You cannot depend on it.

The division between these services is rather poor though. XC services particularly cover a lot of local journeys they're not well suited for. Then there's LNER north of Edinburgh and GWR west of Exeter, where the train might be a long-distance service but it's an important part of regional...

Undeniably correct. Sorry, my regular destinations are on through Thameslink trains and I have a strong bias toward getting a seat. OP’s situation is different.

It's better than it used to be now, with the new moving walkway and escalators between the Northern and Central. However, given the fairly long/congested access at London Bridge and the time this will take, I'd choose either of the other routes discussed if at all possible, especially with...

Presumably there's a comparison with e.g. overnight services Paddington - Reading.

Their explanation of the cause of their concern seems pretty comprehensive. Do you dispute what they are saying? If not, it would appear that you've been treating tickets as a means to open barriers/placate staff, rather than as a means of paying for your travel. It'll make a difference how...

TBH, I can sort of see the reluctance to do minor stuff that might deplete a first aid kit intended for workers. But if it's serious and I was trained and I was at my workplace, I'd have more fear of management upset if I didn't act. And in the case of CPR being called for, I'm not sure...

Courses I've done with SJA in the past have included the most basic level in the training pack. Being SJA, I'm super surprised they didn't try to sell you all of the different types. SJA trainers have always been super keen with groups I've been in to flog us the various kits. Update: pictures...

In the words of my trainer: "If you're doing it right, they are going to vomit." When asked to clarify, he said "every time". In an unconscious casualty, every chance you're blowing some air stomachwards as well as into the lungs, and that's going to end chunkily. He said this both to...

@43066 , you're right that I should have worded what I intended to convey more clearly. Legal action could be taken, but it's got pretty much as close to zero chance of success as is conceivable, provided that the circumstances merited, or appeared to merit, the attempt. Of course, that there's...

There are no circumstances when you're going to find yourself in legal hot water for a good-faith attempt to follow instructions to give CPR, be they from 999 or from a defibrillator, or from the instructions on a first aid box. Fear of 'doing it wrong' is an impediment to people trying, but...

I don't want to add too much to a thread that hasn't perhaps brought either sympathy or the route to a refund that you were hoping for. It's frustrating for your grandson that he has paid the fare and then also ended up in a situation where a £55 bill has resulted and family have become...

Unless your friend has a railcard or a special reason to want a paper ticket, they can travel the whole way from St Albans City using contactless. Looks like £31.70 travelling before 1000, or £24.40 thereafter, and far less on weekends.

Typically services calling at Ealing Broadway from the Reading direction were formed of 1x 3-car 165/166 + 1x 2-car 165. Using info from the GWR Rolling Stock Guide, that's 259+159 = 418 seats and 56+86 = 142 standees. The 387s offer 448 seats and 460 standing places in 8-car formation. The new...

Got a fairly intense questioning at Hamburg Airport exit control because the agent was convinced we'd somehow flown to Copenhagen, dodged both EU exit and entry controls within a week and then presented at Hamburg to return to the UK. Happily her colleague intervened just as I was about to ask...

There's a gate on the ticketed side between the Gatwick Express platforms and the remainder of the Southern platforms mostly used by slower services. This can be opened to allow people from non-Express trains that end up there to be directed through barriers that will charge the correct fare. If...

Could use proper signage. I interchange between Thameslink and the Elizabeth line at Farringdon on my commute. Like a lot of people who do so, I have no need of this reader, as I'm already travelling on contactless.

Hello. From the details you give, it seems like you boarded the train knowing that you had not successfully touched in. Others will surely have things to say about the process and how to write a good response, but I'd start with this: it's possible the member of staff was doing you a favour of...

Combined fares with connection protection are the gold standard for the passenger. There should be no reason these have to be reserved for the most premium seats though. I understand why you've suggested something that makes use of Eurostar's Business Premier 10-minute check-in, but this points...