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This weekend, I bought an Off-Peak Return, i.e. not a day return, on the Virgin Ticketing app to travel from Nuneaton to Rugeley Trent Valley. I asked to travel out on Saturday 25 July and return on Sunday 26 July. I was surprised that the return ticket, after adding it to my Google Wallet...

This is something to be aware of when travelling with Avanti. Based on my experience today, when you book directly with Avanti and reserve two adjacent seats, do not assume that means you will be seated together. Also do not expect to receive any advance communication from them that anything...

We have just departed on the 22:30 Euston to Wolverhampton Avanti service, but feeling quite stressed and upset after being told our tickets were invalid, and allowed through after ten minutes only as a "one-off gesture". We are travelling from Euston to Rugby. We are using the return portion...

Several months ago, I booked to see a show at The Bridge Theatre London (a short walk from London Bridge station) on Easter Monday (6 April). It is expected to finish around 22:10 and we need to get home to Nuneaton. Normally, we would drive to Rugby and do a round-trip from there. Then they...

These are not my actual train times; I am simplifying here for clarity: If your journey comprises: - Train 1 from 23:00 to 00:10 - Train 2 from 00:30 to 01:00 the Avanti Delay Repay system will not accept it. When you enter the individual trains manually (as I had to), it gives the error that...

With the Hull Trains matrix booking engine gone overnight last night, I am after advice on where to research my train journeys now please. Obviously I use classic.trainsplit.com to research possible train splits and brfares.com to see all possible fares for a given station pair. However, that...

In May 2023, London Northwestern confirmed to me in writing that they had an unpublished ticket acceptance in place with Cross Country, Avanti West Coast, Chiltern, GWR. Transport for Wales & East Midlands during the Bank Holiday engineering closure of the southern section of the West Coast...

Last night's 22:03 Euston to Manchester Avanti service passed through Nuneaton (9 minutes early) without its scheduled stop, with passengers having to be put in post-midnight taxis back from Stoke on Trent to a deserted Nuneaton station, from where they were expected to fend for themselves, the...

Apologies, this is me venting. I am getting fed up with having to spend a couple of hours every 28 days submitting Delay Repay claims. I just want the trains to run on time, but that is rarely the case. Sadly, I am bloody-minded enough and brought up with an attitude that you don't let big...

I bought two Super Off-Peak Return tickets (routed Wmr & Lnr Only) from Euston to Nuneaton using a Two-Together Railcard for £23.30 each. We have not yet used the return portion from Nuneaton to Euston, which is valid until 14 Jan 2025. We want to use these to travel at Off-Peak times on LM...

I travelled on an Advance Single 1st ticktet on Avanti from Nuneaton to Glasgow Central in July using a Senior Railcard. The fare was £74.55 (code V1M). Because of the RMT catering strike (which I was unaware of until travelling), there was no First Class, and Avanti agreed to refund the...

I thought the mantra was that, barring any sales or special offers, the sooner you booked an Advance fare, the better, because of the limited number of seats made available to each Advance fare bucket. So, I'm puzzled and a tad annoyed that two first-class seats I booked in early August to...

I am struggling to understand the rationale that makes via Birmingham the only permitted route. FastJP shows reasonable routes via Stafford, via Stoke on Trent, via Coventry and even via Rugby all of which seem to require split tickets. Via Stafford is often the fastest route at particular...

When claiming Delay Repay with London Northwestern (LM), one of the options to select is "Train too busy to board". What exactly is the point of this option, when, every time it applies and you pick it, LM ignore it and tell you that the original train ran on time and deny your claim? Our...

I used the outward ticket on an Avanti Off-Peak Return (SVR), purchased on LNER, but I had to make alternative arrangements for the return journey as it fell on a strike day. When this happened before, I was refunded half the fare paid. This time, LNER have entirely rejected my refund request...

I have a situation coming up soon that I was curious about: Passenger 1 is travelling from A to B to C Passenger 2 is travelling only from B to C Passenger 1 holds separate tickets for A-B and B-C. The B-C tickets for poth passengers use a Two Together Railcard and an Advance fare. The...

I need to travel between Nuneaton and London over the Easter weekend when there will be no mainline services between Milton Keynes Central and Euston. My fastest option is via Leicester which is not a permitted route, or a much longer journey via Leamington Spa which is a valid route (if my...

I was on the 08:13 Crewe to Euston train today operated by London Northwester Railway (LM). During a ticket check, the LM guard made a solo female traveller who had boarded at Tamworth buy a new ticket to Euston. I overheard her tell him that her booked Avanti train at 07:18 had been...

Over the years, I have seen rail companies go out of their way to make the Delay Repay process as cumbersome and burdensome as possible, presumably to put off all but the most determined claimants. I typically have an average of about one claim a week to make. With all the inevitable...

Last Thursday night, my journey was from Luton (central) to London City Airport. I held one (paper) ticket for the journey, namely an Advance Single ticket from "Luton" on the East Midlands (EM) service at 23:22 to "London Underground Zones 1-3". Journey planners showed this was valid for...