• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Search results

  1. M

    Overnight break on outbound leg of Off-Peak Return

    Apologies as I'm sure this has been asked before, but I can't find it. Normally when I travel back from Liverpool to Nuneaton late on a weekday night (i.e. after 10pm), I overnight in Crewe (as there are no services at that time to Nuneaton) using the return leg of an Off-Peak Return and...
  2. M

    Legal rights when given seven days notice of cancellation?

    We have advance single standard-class bookings for the 23:30 Euston to Coventry next Friday (for a show that finishes at 22:30). Avanti have just emailed to say they have cancelled that train and to use the previous (22:30) or next Avanti service (next day). With a last-minute cancellation...
  3. M

    How do you release an unwanted seat in Avanti app?

    If you use the Avanti app to attempt to buy an Advance ticket, once you have selected the train and fare, I can see (via their desktop site) that the number of available tickets at that fare has been reduced by 1. This is before the payment screen. However, unlike the desktop version, I cannot...
  4. M

    Delay Repay entitlement when ticket paid for using service-recovery vouchers

    In my posting https://railforums.co.uk/threads/avanti-west-coast-cancellations.233844/post-5758754 I rued the fact that, following an extensive delay, I was not entitled to Delay Repay because the tickets had been paid for using vouchers. These vouchers were not for a monetary amount; they were...
  5. M

    Difficulties changing an Advance ticket booked on Avanti

    As one of the tens of thousands of people with train tickets to now-cancelled events this coming weekend, I was looking at how I can make use of Avanti's "Book with confidence" guarantee, and it appears to be pretty difficult. I can change my Advance ticket for tomorrow, without admin fee and...
  6. M

    Avanti Ticket Machines (TVM) - not fit for purpose?

    I realise I'm probably behind the curve on this as my tickets are nearly always eTickets or collected from London Midland machines, but today was the first time I've collected from the new Avanti TVMs. I know I shouldn't be surprised, this being Avanti, but they were next to useless. This was...
  7. M

    Wolverhampton to Nuneaton permitted routes

    I need to travel from Wolverhampton to Nuneaton on the afternoon of Sunday 4 September. It's 75 minutes via Stafford and 96 minutes via Birmingham New Street. Why isn't the former a valid route? Seems to be a reasonable way to go. (Split ticketing at Penkridge, gets the price down if I go...
  8. M

    Club Avanti to launch

    https://www.avantiwestcoast.co.uk/tickets-and-savings/club-avanti After gutting -- and, it seems, now retiring -- Virgin's excellent loyalty programme Traveller, Avanti are about to launch Club Avanti. Apart from getting you 10% off on-board food and drinks just for signing up, the programme...
  9. M

    Avanti have blocked online sales of Anytime/Off-Peak first-class fares on shorter routes

    I posted last month about the fact that Avanti had pulled all Advance fares on their services between London and Stafford. They have now gone a step further. They have blocked flexible first-class fares on shorter routes from online sales against their trains. For example, from Liverpool, you...
  10. M

    Avanti running "Empty Coaching Stock" in both directions

    With Avanti cancelling multiple services lately due to staff shortages/absences, I have noticed that their decisions as to which ones to cancel have been quite bizarre. They seem to target the busiest services before/after Liverpool matches on a regular basis, that is when they are not...
  11. M

    Super Off-Peak restrictions on Bedworth to Euston (London Northwestern only)

    I am looking at the rules of the Super Off-Peak Return from Bedworth (BEH) to Euston (valid on London Northwestern services only) costing £26.50. I am struggling to reconcile the fare restrictions at brfares with what various booking engines are offering. That linked page says: So, why do...
  12. M

    Avanti Liverpool-to-Stafford Advance fares gone?

    I have been travelling on the 07:47 Liverpool to Nuneaton on weekday mornings a few times this year. The temporary additional stop at Nuneaton has been hugely convenient, and I notice it has been proving popular with lots getting off at Nuneaton. For reasons best known to Avanti, on their four...
  13. M

    Coventry to Southampton - No "Any Permitted Route" fares?

    This seems strange. All the return fares from Coventry to Southampton Central are either "via London" or "not via London". The same is true for Nuneaton to Southampton Central. brfares isn't showing any "Any Permitted Route" fares. I want to go out via London and back not via London. Can I...
  14. M

    Last two Avanti trains from Euston to Birmingham next week

    At no point have Avanti released any Advance tickets for the Euston departures to Birmingham at 22:30 and 23:30 (23:22 on Monday) in the coming week. The schedules during the engineering works next week were firmed up several days ago, and these two trains are generally quite lightly loaded and...
  15. M

    Trainsplit - Not offering cheapest split point

    Out: 10:54, Sat 27 Nov, Nuneaton to Liverpool (change at Stafford) Return: 17:47, Sat 27 Nov, Liverpool to Nuneaton (change at Stafford) For a flexible ticket, Trainsplit always used to recommend splitting at Tamworth using two Off-Peak Day Return (CDR) tickets. Now, it is recommending a...
  16. M

    Over-distance excess, NUN-MAN becoming NUN-LIV?

    1) Any reason why I can't get a £0.00 over-distance excess on a NUN-MAN Off-Peak Return (price £32.40 each with Two Together railcard) to convert it to NUN-LIV (same price), in advance of travel? (NUN-LIV via MAN is a valid route). 2) If this is possible, can I then use it to travel directly...
  17. M

    Avanti website booking error

    Today, we're travelling from Nuneaton to Heathrow. Because I booked when Amex were doing 5% cashback on Avanti purchases, I booked on the latter's website. I bought a Nuneaton to London Z1-6 Advance for two adults with a Two Together railcard travelling on LM for £6.60 each. But when I...
  18. M

    Avanti denying full Delay Repay: we should have taken next service, even though that was scheduled to be overtaken

    Avanti seem to have invented a new rule with Delay Repay. You must be psychic! There were two of us travelling on the return leg of a Super Off-Peak Return ticket from Euston to Coventry on Sunday 18 July. Intended train: VT: EUS 20:11 due COV 21:20 - Cancelled Actual train: VT: EUS 20:54...
  19. M

    Avanti first class bookable from EUS but not from intermediate station?

    I am trying to book Stafford to Liverpool on Avanti first class on Saturday morning 21 August. These seats are bookable on all Avanti trains from Euston but not from Stafford or Crewe. I've tried several booking engines. Anyone know what is going on. If they were fully reserved already, I...
  20. M

    Avanti Traveller free weekend tickets must now be booked by telephone

    Apologies if posted elsewhere, but I couldn't find it. https://www.avantiwestcoast.co.uk/tickets-and-savings/offers-and-rewards/avanti-traveller now says: So no longer possible to research what journeys are available or to make a booking without making a call, if you can get through, during...

Top