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    ScotRail Flexipass Troubles - Quick help please!

    Right so Edinburgh means Edinburgh Stations, which according to ATOC Is Edinburgh, Haymarket, South Gyle and Dalmeny? So he can use it from Dalmeny? Or it means just Edinburgh, so he can't use if from Haymarket? In either case you can argue the T's and C's are ambiguous. And from South Gyle...
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    Central Scotland 3 in 7 rover

    I was being speculative in suggesting that, but having re-read the terms I can't see where it makes that clear? The conditions say.... Allows travel between the following stations (including intermediary stations): Alloa Bathgate Dunblane Edinburgh Waverley and Haymarket Falkirk Glasgow...
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    Lost Debit Card used on eticket

    Err, yes, but DB also give you the opportunity of selecting a passport or identity card as the identifying document, which although you might lose it is not going to be swallowed by a machine in the interim.
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    Central Scotland 3 in 7 rover

    The two maps are contradictory (but still up on their respective web sites) on more than just the shotts line route to Glasgow. The scotrail one omits the 'fife circle' route through Dunfermline and the national rail one omits the Glasgow - Edinburgh via Shotts line. If you interpret the text...
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    Hereford to Glasgow

    You can book the bus as part of a through ticket (either from Paisley GS, no extra charge) or from Glasgow Central (£4.50 day return, not sure what the single fare is) but only at a ticket office, most / all of the websites don't seem to be able to cope with this. Some vague costs in this...
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    tickets on engineering diversions

    ..and would that still apply if the ticket was operator restricted? So if the example above was an LM Only ticket, and due to diversions / disruption no LM trains were running on all/part of the route would that be OK? Also, the extract Mojo has posted specifically mentions "Short Notice"...
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    Ticket checks outside station

    I'd tend to agree with the illegal detention point, although not quite that way. Its the "Queens Highway" or something like that, and it is not for anyone, including rail staff, to obstruct it, on any pretext. So really the rail staff person should be treated like anyone that walks up to you in...
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    Clapham Junction - London Bridge via Tulse Hill

    Soooo...would those routes apply to any ticket ordinarily valid between 'London Stations' and Clapham Junction (eg Basingstoke - London), such as a season or a CDR?
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    Engineering work scheduled since Advance ticket bought

    I had a tussle with FGW a while back on a similar issue (my booked train became a bus about 1 week before travel). After a snotty reply from FGW, I took it up with Passenger Focus who wrestled a refund (cash) out of them. It hung on the terms of the NRCOC:- 26(a) if the train you intended...
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    Gatwick with a travelcard

    Almost - you need to get a "Boundary Zone 3" to Gatwick, which you can only get at the ticket office. You could use this on the Gatwick Express, but as you say you would not get your gold card discount, but of course you wont get this before 10am anyway so it may be worthwhile to go this way.
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    Void days automatic?

    Yes, they should be. SWT are not very good at giving them, I had to point out that my journey (an FGW priced flow) was entitled to a 5% discount this time. This caused much consternation and telling me that it was up to FGW to tell them if it was due (not true) but eventually I was given the...
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    London Terminals Query

    Yup, thats correct, from Waterloo you can go on to Charing Cross, London Bridge, and even from LB to Cannon St or Blackfriars if you wanted. What you can't do is go to City Thameslink and beyond (although its a bit of a convoluted route to do this anyway). You could also get off at Clapham Jct...
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    Cheltenham to Southampton groupsave tickets

    "Maybe you can explain how XC are being shysters for not accepting a product that a different rail company wishes to offer? " Because ATOC, of which XC are part, told us a few years back that fares had been simplified. Much of the correspondence in this forum reflects the fact that they are...
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    Southern Railway prosecutions

    Southerns Penalty fares leaflet makes it clear that the GX exemption only applies victoria - gatwick. However, the chap is probably still in the right as the operation of a penalty fares scheme should be accompanied by reasonable facilities at every station, and he should not have had to wait in...
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    VT weekend 1st

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    Strathclyde Daytripper

    Thanks for the update, I'll bear that in mind for next time. Interesting that both national rail and the SPT site give the wrong (or incomplete if you are being charitable) advice!
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    Strathclyde Daytripper

    Carter USM, Are you sure about the "Daytripper Exchange"? I've never heard of that, and the SPT site says its not available on train :- http://www.spt.co.uk/tickets/daytripper.aspx as does national rail :-...
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    Crewe to Slough

    Aren't you valid anyway from Paddington to Slough as Paddington is (or certainly was) a reasonable route from anywhere north of Stafford? And this would open up the option of going Slough - Reading - Birmingham - Crewe?
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    Excess Tickets

    Excellent, I'll take that up with them. I guess if I'd bought the ticket in advance for the correct time I would have bought a single full fare out, and a single railcard fare back as you say (via London as nothing stops at Clapham Jct in the peak!) which is less than I paid in total. Will let...
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    Excess Tickets

    Thanks for that Yorkie, but I'm still wondering... First think I didn't say was it was the morning peak, so I'd first of all expect to pay to un-gold card the ticket, back to the full fare. But even then you say you are not sure. Sure the NRCoC gives a right to an excess, rather than...

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