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A time restriction may apply, however, to the Off Peak Day Return. Depends on the specific restriction code applicable to the journey. If it was a London to Watford CDR, it has restriction DM, which prevents travel before 09:15, so an excess would be due. Obviously we don't know your journey...

There's nothing to say that the staff on the train need to be guards though? I support Driver Only working, as long as there is an Inspector or similar on board the train to deal with customer service and ticketing.

I assume this is something to do with "The Key" ITSO smartcard being rolled out? Luton Airport Parkway is a shocker though, especially when EMT are calling there, but probably related to potential Oyster expansion? What are you supposed to do if the ticket you want isn't available from the...

When I contacted VTEC recently to point out an anomaly fare that they set, I got the following response: They actually think National Rail set fares/routes?!

You'll be waiting a few months! https://www.comeaboard.co.uk/recruiter/users/jobsearch.php?&id=1279

Is there a way to export the data to a spreadsheet, i.e. convert the data to CSV/XLS etc format?

£58.00 return (on the day price), if you go: Chester-Shrewsbury-Smethwick/Birmingham New Street (Direct train) then Smethwick/Birmingham Moor Street to London Marylebone then make your way to Richmond. So long as you don't depart London Marylebone before 09:00, or between 16:00 and 19:00 on...

I don't really think this is London Midland's problem. Arriva Trains Wales could create a VIA SHREWSBURY fare, but where these exist, (e.g. Capenhurst), the VIA SHREWSBURY is more expensive than the ANY PERMITTED.

The new trains are for the Scottish services, so you won't see any difference until TP electrification - several years away.

I sometimes use this from Sheffield, (TPE Airport Adv), I notice there is a particular problem with the destination of Liverpool Airport. Compare: 9709 - J684 (£2 BDS /£4 BDR) to 9709 - 0997 (No Fares Available) J684 is called "LPOOL AIRPORT BUS" 0997 is called "LIVERPL JL...

The egg for the scrambled egg comes from a 1L carton, all premixed. It is then poured into a shaped container on the teflon coated fryer. There is a special tool they use which then scrambles the cooked egg.

I heard that First created some sort of "feasibility study" as part of their TPE franchise bid which favourably presented splitting the route at Nottingham and transferring the EMT service to FTPE. My initial thoughts are that it could be highly biased as TPE would gain quite a bit of...

A few pence extra "Just in case" Anytime ticket is better than having to queue up at a busy ticket office to get the peak time excess. I believe that whilst you can obtain it on board without penalty - they are well within their rights to refuse you access through a ticket barrier with an...

Nonsense, "severe" time penalties must equate to only an additional 5-10 minutes maximum. This is easily counteracted by reducing some dwell times at earlier stations, particularly Nottingham & Grantham, sending the Liverpool-Norwich service on the ECML fast lines or using the Ely avoiding line...

I imagine, though, that most railway employees would rather incur a customer complaint, than a manager having a chat with them for breaching a safety rule. As a passenger, my customer service expectations may be occasionally dismissed/forgotten, if the members of train crew are engaging or...

According to Traveline North West, there is a 17 bus operated by Stagecoach Merseyside. Leave 00:10 Liverpool, Queen Square, Queen Square Bus Station, Stand 6 Service Number: 17 Provider: STAGECOACH MERSEYSIDE Route: LIVERPOOL - WALTON - KNOWSLEY INDUSTRIAL PARK Arrive 00:39 Fazakerley, Lower...

A contract is there for a reason, to define boundaries. Rail staff are just as entitled to any other person or industry to decide to do more than they are contractually obliged to perform. My simple point is that if a company expects their staff to go "above and beyond", especially on a...

Why would anybody agree to do more than contractually obliged, particularly in an unionized environment? If a company wants you to do more than the contractual terms, then they have to pay up or offer some sort of additional compensation arrangement, (lieu day, bonus etc). If I still refuse to...

A member of rail staff will pay more attention to the contents of his contract rather than how a business plans to operate a railway, and rightly so! I am not rail staff, but an employee is not responsible for the allowing the "bigger picture" to succeed, i.e. a 24/7 railway. Rail staff, like...

I use them regularly - 1 coach would be sufficient between 11:00-16:00, i.e. the daytime. The busy services are people connecting into longer journeys at Peterborough, so early morning from Norwich, late evening services to Norwich.