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  1. J

    Delay repay rights when cancelled train reinstated

    For example i plan to get the 6am train but see on app that its cancelled so go grab a coffee somewhere to wait for the next ontime train. Whilst I'm away, the cancelled train is reinstated which I'm unaware of until I go to claim delay repay and its rejected because "train ran as scheduled"...
  2. J

    Penalty fare signage removed from marlow Station

    I noticed yesterday that the large penalty fare sign attached to the side of the ticket machine at nsrlow Station has been removed. It was too large to have been removed due to vandalism. Therefore are penalty fares no longer an option on the marlow branch?
  3. J

    Have Marlow trains been running today ?

    Today I planned to take the 0606 train from marlow to bourne end, changing at bourne end for maidenhead. The gwr app showed all trains from marlow and bourne end as delayed (no expected departure time, just delayed) so I cycled to maidenhead. Upon my arrival at maidenhead Station the supposedly...
  4. J

    Should a closed gateline always been staffed (for health and safety reasons)?

    I say this as the Gateline to platforms 10 and 11 at Paddington is often closed (red crosses on all gates) and no staff present. This is the platform where the bike racks are so have to push through the gates to get my bike. Should they be staffed if not open?
  5. J

    How does shortage of train crew cause missing stops on routes

    The 2300 from Oxford to Paddington will no longer be calling at intermediate stations twyford, maidenhead and Slough due to lack of train crew. It will however still run its full route from Oxford to Paddington. How does a lack of train crew cause the train missing stops. Aren't the trains doo...
  6. J

    Bad week for GWML

    Tuesday AM signalling issues at Didcot Tuesday PM broken down 165 on Marlow Branch Thursday PM points failure near Slough Friday PM issue next to lines at Didcot
  7. J

    Whats going on at bourne end station

    Usually off peak services between maidenhead and marlow use platform 1 at bourne end station and run a through service. However, this week the off peak service has been split with one train running maidenhead to bourne end and another connecting train bourne end to marlow. There has been a lot...
  8. J

    Reported crime on railway. No action taken

    Today on the 1650 departure from Paddington to Didcot whilst boarding, there was someone smoking in one of the carriages at 1640. I reported to the Gwr staff on the gateline who radioed someone. I gave description of person and what coach they were in. There was a number of uniformed btp staff...
  9. J

    Train cancelled as "they forgot to rota a driver"

    The 1714 half hourly bourne end shuttle was cancelled this evening, so the first one of the evening was the 1744. On the 1744 the driver (who would have drove the 1714 too) announced that the 1714 was cancelled as "they forgot to rota a driver".
  10. J

    Am i entitled to delay repay (due to strikes).

    Season ticket marlow to Paddington (journey involves a change at maidenhead). On strike days gwr states season ticket holders are entitled to compensation through the delay repay scheme if unable to travel (stating a 120min delay) No trains ran to or from marlow on last week's strike days so I...
  11. J

    Highgate to heathrow with season ticket from paddington to hayes

    I shortly need to travel from highgate to terminal 5. Normal route would be highgate to tcr then EL direct from tcr to Heathrow. I have a season ticket from Paddington to marlow. This will cover Paddington to Hayes and Harlington. What are my ticket options for the other parts of the journey...
  12. J

    Details taken - bike on peak train. Tfl. Updated: now recieved letter

    Been a member of this forum for a few years so thought I knew the drill. Today my details were taken by rpi for taking my bike on 0740 EL train from maidenhead to Paddington high level. Not under caution and was told my details would be taken and would recieve a letter telling me not to do it...
  13. J

    Season ticket holder -refund for strikes on 25th December

    The gwr website states " Industrial Action Update: If you have a monthly or longer season ticket, please claim below. after your intended journey, stating a delay of over 120 minutes. This is for the days of strike action: 19, 20 and 26 November. If you have a Single or Return ticket, you can...
  14. J

    Do GWR stil provide charter discounts for season tickets?

    I've just tried to renew my gwr annual season ticket online and it displays a pop up message that if its a renewal then I may be entitled to a charter discount and to purchase at a station. I thought charter discounts had been abolished and replaced with delay repay for season ticket holders ?
  15. J

    Maidenhead to highgate season ticket part of route

    Due to strikes and cold weather i will be using public transport from maidenhead to highgate. As its the day after the strike I will take EL from maidenhead as gwr services will be full by time they arrive at maidenhead. I would like to take 0710 EL from maidenhead to TCR then northern to...
  16. J

    Gwr auto delay repay for smart card season ticket holders

    I recieved an email from gwr to say that I now have the option of automatically receiving delay repay if I am entitled to it from a delay. Apparently the info will be taken from my touch in and outs on my smart card. Not sure how it will work in practice as will only work if you pass a Gateline...
  17. J

    Should paddington lower level have card readers?

    I have a season ticket from maidenhead to Paddington and usually take a gwr train to Paddington Upper level. A few times this week due to disruption I've had to take a liz line to padd lower level. I want to continue my journey on liz line from Paddington East but couldn't stay on the same...
  18. J

    Overhead wires struck at slough

    Sometime over night the overhead lines were damaged by a train at Slough. Delays and cancellations today and expected until 9am tomorrow. After 4 days of strike related disruption now this
  19. J

    Bourne end Paddington direct

    Does anyone have any info on the direct bourne end/ Paddington services before they were withdrawn due to electrification of gwml. What was calling pattern? How frequent ? How many coaches ? Load factor ?
  20. J

    Heathrow express leaving from Paddington platfotm 11

    The 1640 hex service today is departing from platform 11 today. Does that mean if using contactless you get a cheaper fare?

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