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According to Network Rail. PPM measures the performance of individual trains advertised as passenger services against their planned timetable as agreed between the operator and Network Rail at 22:00 the night before. PPM is therefore the percentage of trains 'on time' compared to the total...

Does anyone know what the history is regarding ticket barriers on the National Rail network? When and where were they first introduced? BR days? In which locations have they been installed and then removed? (Coventry springs to mind as one) Which stations have a rather odd set up due to...

I have a 'West Midlands Day Ranger' today, and whilst at Stoke-On-Trent I saw a bus service on the departures board. Upon further inspection it was heading to Stafford and was calling at Wedgwood and Stone. It's listed on the departure boards on the NRE app. I looked online and saw it was run...

This is all hypothetical, say someone is travelling with a season ticket and has forgotten their photocard, what is the procedure? I've had a look at a couple of TOC's (in the South East where Penalty Fares apply) FGW state: Don’t forget your photocard If you have a valid photocard to...

I've just been looking at the fares/maps for Reading/Wokingham to Farnborough Reading to Farnborough uses map MW which covers the direct line through Wokingham, Blackwater etc. An off-peak single is £5.50. However, National Rail Enquiries (NRE) offers the route via Basingstoke at the same...

I can't find West Cowes in the routeing guide, would I be right in thinking in that case I should use the first railway station? In this case it would be Southampton Central. --- old post above --- --- new post below --- I know it's bad form to reply to your own post, but I've just realised...

Just passed through Reading and heard the 16.48 to Bedwyn would be missing out Theale, Aldermaston and Thatcham. It was on the board as running 9 minutes late. (For reasons unknown it actually left 19 minutes late) My question is, what's the least delay you've known of, when stops have been...

Is it just me, or is split ticketing a very confusing area, especially if its not trying to save money. Example. Passenger buys a day return from Weybridge to London Waterloo. Said passenger then decides to go to Woking instead of Weybridge in the evening. Passenger thinks, ah I'll buy a...

Yesterday I was at London Bridge heading towards Charing Cross and observed train dispatch there. The services all seemed to be DOO, and next to the signal was 'CD' (Close Doors) and 'RA' (Right Away). There were at least three dispatchers on the platform, and I got the feeling that they were...

From the National Rail Enquiries Website, http://www.nationalrail.co.uk/service_disruptions/sa428f706de442ee9cc6451e7d96d74b/details.html Is there an overtime ban at the moment, or is this likely to be last minute sickness?

I'm not convinced I've been sold the right ticket. I have a Clapham Junction to Ramsgate PRIV priced at £9.90. With the route London Not Und. I went to the ticket office at Ramsgate and asked him to excess the return so I could use it on High Speed. I expected it to cost £2.50ish...

I need a travelcard from Wokingham, but need to stop at Frimley on the way there. The plan was to go Wokingham - Ascot - Frimley - Ash Vale - London Waterloo I didn't think the routing would allow it, however I have checked what maps can be used. It includes WW which is the route between...

Is Guildford to North Camp via Ash Vale allowed (I.e. walking between Ash Vale and North Camp) I suspect not as the fare is more for a Guildford to Ash Vale ticket.

What sort of duty of care does the railway have? If someone with no ticket, no money etc is found, an the guard ask them to leave? Is there a standard rule across TOC's that they won't do it to under 16's or 18's?

I am aware that the TOC (Train Operating Company) has a responsibility to get you to your destination. So if it all goes wrong that could be a taxi/hotel. If you are travelling on a staff pass for leisure I presume this is still the case?

Is anyone able to help me with the following? (I struggle to use the routing guide) If I buy a Waterloo East to Ramsgate ticket, can I go via the following stations (to enable me to visit several places in Kent, and ideally leave the station) Waterloo East - Margate - Ramsgate - Cantebury...

I've just been thinking about ticket barriers and their usage, and came up with some questions. What's the smallest station (in terms of passenger numbers) with barriers? What station has barriers in use the most? (in terms of hours per day) What station has barriers in use the least...

Does anyone know if a Staines to London Terminałs weekly (routed any permitted) is valid via Weybridge? Thanks

I see that Waterloo station is having more retail space created, but I'm struggling to find out what's opening. http://www.networkrailmediacentre.co.uk/Press-Releases/WORK-STARTS-AT-WATERLOO-STATION-TO-CREATE-20-000-SQ-FT-OF-NEW-RETAIL-SPACE-171b.aspx States 18 new retail units will be created...

Bit of a question of mine about what the official line. A passenger thinks for whatever strange reason they can use Oyster (PAYG) say from London Victoria to Eastbourne. They 'tap in' at London Victoria, this lets them through the barriers etc A guard checks tickets say in the Gatwick...