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Had cause to use what was billed as the 'new light and airy open plan ticket office'. It's dark and dingy and has absolutely no natural light flowing in. The artist's impression of what the new concourse would look like was clearly misleading. I hope the excellent staff working in there have...

I personally quite like the new design, just not the way it's been implemented by some ticket machines. , which can be rather variable. Comparing the text on an old style ticket with a new style ticket confirms the text is no smaller than present, and in some cases much larger.

I don't see how this is relevant to getting the matter resolved by way of an administrative settlement.

yorkie's advice is sound. I would only add when you write to Northern with your apology make sure your letter is brief, to the point, covers the basic facts of the situation and doesn't waffle too much. I suggest three components: 1. the basic facts of the incident (time, date, place); 2. your...

I meant to challenge the assumption that installing barriers will solve all fare evasion woes... it won't. Make use of more than one extra ticket examiner? You only need to look at the Glasgow suburban services to see someone focused solely on checking tickets can work swiftly and efficiently...

People are complaining to LM about the overcrowding (especially on the Trent Valley services) all the time, whether or not the offer is running, so they're at no disadvantage. If anything the offer makes them a bit of extra cash... sure people will moan about the overcrowding, but that's no...

I can only reply by echoing your own words! Barriers are often presented as a miricle cure for fare evasion, but in reality they cannot be relied upon in isolation (e.g. they do not detect short faring, and there is always a way around them for those that are that way inclined). As a previous...

Goodo. It's really not a nice walk in the evenings! Yes, I think the taxi drivers will be annoyed. They're rank is effectively obscured from view now and it will probably cost them business. Hopefully now the entrance closest to the bus stops has been closed the Stoke-on-Trent City Council...

Indeed! http://www.railforums.co.uk/showthread.php?t=120916

A couple of questions about the barriers themselves if I may (given that's the purpose of the thread): - Where exactly are they situated? Have they been able to find a location and installed enough gates which means a backlog of passengers will not form in the underpass or on the concourse. -...

You don't get much of a choice of your employer requires you to be there!

Yeah only one 321/9 left (well there are only three!) I've done pretty well on mandatory moves. Only have one Northern 323 left and I haven't been trying! I only started recording units for haulage this year which means my book is lacking in the red pen department. Dead easy with TPE as I've...

In which case I'm still in the 'has-units-Techniquest-doesn't-have' club, and you still have reason to be very jealous :wink:

Kite stop posting about Japan you're making me very jealous ;) Seriously though they're great reads and it's a fascinating place. As for the Portsmouth Direct Line I know it well and for Many years it formed my daily commute. I used to work in Petersfield and remember the Tesco express well...

Not bad at all considering I didn't start until 11:00! 29 October 2015 I had planned on staying in Yorkshire for a bit, but the powers that be at work had other ideas and I had to be back in the office this afternoon. I'd stayed overnight at a mates in Steeton (no late night trains to...

A good day out there. Great news about 158960... looks like I didn't remain in the 'has-units-Techniquest-doesn't-have' club for long! ;)

Finally managed to get round to updating my coverage map. Much progress has been made from the start of the year, but the remaining task is daunting. Should manage to get a few more bits and bobs added on Thursday with my last Northern Day Ranger. A tentative Southern Daysave is also planned for...

There is no 14:57 departure from Settle! --- old post above --- --- new post below --- Scrap that only just realized you're talking about Sunday. In which case I guess you mean the 14:58.

To be fair I'm more concerned with visiting the stations at the moments... I;m only making a note of the stock to make my life easier for when I eventually decided to do it properly! Yep with a railcard. Non-railcard price is £42 which is still pretty good for a walk up fare! 28 October...

Here you go! http://www.brfares.com/#faredetail?orig=EUS&dest=CRE&grpo=1072&rte=452&tkt=BFO