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Disputes & Prosecutions

Seek help here on penalty fares, fines, complaints, and other post-travel ticketing issues.
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Delay repay when timetable changed
Replies
17
Views
2,573
OscarH
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GNER 91128
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LNER - "Delay not compensable"
Replies
3
Views
2,238
GNER 91128
GNER 91128
R
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MG11 received
Replies
20
Views
5,062
Fawkes Cat
Fawkes Cat
S
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Govia thameslink intention to prosecute letter - HELP
2
Replies
43
Views
9,520
zwk500
Z
Mojo
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Transpennine planned cancellations
Replies
11
Views
2,749
Fokx
F
L
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Mistaken identity
Replies
11
Views
3,320
Loulollipop
L
miklcct
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Will I be entitled to Delay Repay if I rerouted myself into a "longer" route in order to minimise the delay?
Replies
10
Views
1,931
miklcct
miklcct
Andyjs247
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Unable to produce digital railcard - reported for prosecution
2 3
Replies
75
Views
10,756
John Palmer
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F
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Refund on unused tickets
Replies
5
Views
1,736
farleigh
F
G
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Requesting GDPR Right to be Forgotten from a TOC
2
Replies
45
Views
5,568
AlterEgo
AlterEgo
P
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Compensation for additional train ticket due to strike
Replies
10
Views
1,996
Watershed
Watershed
O
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TPE Cancelled
Replies
3
Views
1,630
_toommm_
_toommm_
M
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Someone used my name and address to avoid a ticket fine
2
Replies
58
Views
15,161
Cowley
Cowley
L
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TPE Cancelled, no alternative offered
Replies
23
Views
3,847
IanXC
I
Whistler40145
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Open return Blackpool North to Scunthorpe delayed how to get refund/compensation?
Replies
7
Views
1,403
Watershed
Watershed
K
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Is delay compensation on (flexi) season ticket based on the price of the ticket or of the submitted journey?
Replies
5
Views
1,071
klv
K
S
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Cancelled train caused missed flight
Replies
9
Views
3,966
saxsux
S
I
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Getting a PFN whilst attempting to purchase - LDS
2
Replies
31
Views
5,423
Kilopylae
K
Z
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Intention to prosecute Thameslink
Replies
13
Views
2,941
Zeekay
Z
S
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Delay repay - tickets purchased at different times
Replies
15
Views
2,183
etr221
E
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