I used the train split app by raileasy on Sunday and it was much faster than other ticketing apps, also showing the coach diagrams so I knew which train would come.
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ScotRail - New app / website booking engine from 30 July 2026
- Thread starter kkong
- Start date
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RailUK Forums
jamiestuart314
Member
Far from it, I always see atleast a couple people on trains i'm travelling on tell the TE they have issues with the app followed by a response along the lines of "Yeah X people have had this same issue"
Ziggiesden
On Moderation
The old app was run by TrainLine, as is Northerns, so that makes sense.
Ziggiesden
On Moderation
We had two of the TTK-Avocet machines, out of three, enabled for FlexiPass here at Haymarket last week. We don’t know why they missed out one – perhaps being cautious…
Unfortunately, when we went to sell, only the data for CrossCountry tickets was there. We have emailed to have this corrected.
As to the App we still get many people who are unaware that it is not working correctly and we advise them to show their confirmation email for travel.
We are advising Passengers to use the ScotRail App for FlexiPass (if they can get it installed, some can’t). When it fails, they are effectively getting a free journey as they use the confirmation email for travel.
It seemed fair to us to advise the Passengers to use this freebie as it was unfair some Passengers realised this and others were unaware of it.
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The "New" ScotRail app tells me right now the next train from Stromness to Edinburgh leaves from platform 4 at 2005.
(Edit: misread post)
I'm not going near their app with my payment card.