ScotRail - New app / website booking engine from 30 July 2026

[smsm1]

Northern Rail app can sell Scotrail m-tickets - there may be others.

I used the train split app by raileasy on Sunday and it was much faster than other ticketing apps, also showing the coach diagrams so I knew which train would come.

 

[Grinner]

A PED is a PIN Entry Device - basically a card machine for taking payments, though realistically most people tap contactless rather than inserting a card and tapping in their PIN now.

Avocet is the name of a ticket issuing system which was developed by TTK

Thanks both for answering my question.

 

[jamiestuart314]

Is the ScotRail app now functioning perfectly?

Far from it, I always see atleast a couple people on trains i'm travelling on tell the TE they have issues with the app followed by a response along the lines of "Yeah X people have had this same issue"

 

[Ziggiesden]

Northern Rail app can sell Scotrail m-tickets - there may be others.

The old app was run by TrainLine, as is Northerns, so that makes sense.

 

[Ziggiesden]

You can buy from a ScotRail station can't you ?

We had two of the TTK-Avocet machines, out of three, enabled for FlexiPass here at Haymarket last week. We don’t know why they missed out one – perhaps being cautious…

Unfortunately, when we went to sell, only the data for CrossCountry tickets was there. We have emailed to have this corrected.

As to the App we still get many people who are unaware that it is not working correctly and we advise them to show their confirmation email for travel.

We are advising Passengers to use the ScotRail App for FlexiPass (if they can get it installed, some can’t). When it fails, they are effectively getting a free journey as they use the confirmation email for travel.

It seemed fair to us to advise the Passengers to use this freebie as it was unfair some Passengers realised this and others were unaware of it.

 

[davp]

As to the App we still get many people who are unaware that it is not working correctly and we advise them to show their confirmation email for travel.

The "New" ScotRail app tells me right now the next train from Stromness to Edinburgh leaves from platform 4 at 2005.

(Edit: misread post)

I'm not going near their app with my payment card.

 

[styles]

The "New" ScotRail app tells me right now the next train from Stromness to Edinburgh leaves from platform 4 at 2005.

(Edit: misread post)

I'm not going near their app with my payment card.

Maybe that's the year, not the time of day

 

[kkong]

Still no news on the return of smartcard management functionality (or the issue of new smartcards).

https://www.scotrail.co.uk/digital-train-tickets/smartcard

This temporary change may last for a number of weeks.

We're now into week 10.