Hello. I'm writing this tread for someone who's thinking about joining Norther rail as a train conductor in 2025.
Interview Format: The interview will be structured as an assessment day and will be split into two parts. The first session will include 2 group tasks. After the first round if you are successful you will have a 1-1 interview which includes role play based scenarios and competency-based interview questions, so it’s a good idea to take some time to prepare and do a little research on both the role and Northern. You can check out our website for more info, and we’ve attached an Interview Guide that should help with your prep.
Important: After the group task stage, the hiring managers will debrief and at this point they will only assign interview slots to successful candidates. Unsuccessful candidates will be notified and you may be asked to leave early. As the length of the interview process can vary depending on each stage, we kindly ask that you plan to be available for the entire day, even though your time with us may be shorter based on the outcome.
GROUP TASK 1:
They have divided the people into 2 smaller groups and then mixed them up for the 2nd task.
Imagine that you are working in the Marketing team and you are supposed to come up with a new Name, Logo and Mission statement for the company. To be honest with you. I was prepared well but this is something that I was not expecting whatsoever. I've learned about company history, what kind of trains they are operating and their route and so on, you know that kind of stuff is related to the role of Train conductor. I was not prepared for this kind of Marketing related task and I struggled a bit but was able to come up with some ideas but they were not as bright as other people's ideas. So you had 5 minutes to prepare your own ideas, then 20 minutes to discuss between us and choose the best ones. Mine was not chosen of course. Then we had 5 minutes to do a little presentation. I was so disappointed with my performance and promised myself to do better in the next one.
GROUP TASK 2:
Imagine that you are working in Operations team and you get 3 reports from different conductors and you have to prioritize what issues to deal with first.
1. Train conductor reported being confronted with a drunk passenger
2. Another conductor reported a broken toilet on board his train
3. The 3rd conductor reported a tree has fallen on the train track
This task was so easy for me cause it was related to the train conductors job and I dominated the group, was very outspoken and gave the right answers. Some people were not sure about the order of priorities but I convinced them with good arguments. Long story short, the interviewers confirmed my right answers so I believed that I redeemed myself after the first task.
After the task we went back to the big meeting room to find out who progressed to the 1-1 interviews. I must say that to this day I am still in a state of shock as they have not chosen me and chosen other people who got their answers wrong during the second task. I honestly don't know what I could have done differently to progress to the next stage. I was really desperate for this job.
Hope this helps