Bromley boy
Established Member
- Joined
- 18 Jun 2015
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- 4,609
As a controller I'll flip the story around a bit and explain it from our side -
Yes, there are certain names that crop up more often than others - generally with "pet faults" that only seem to manifest when they are driving/guard. But bottom line if train crew aren't willing to take it then that's that. Either we find a driver/guard who is, get the fault fixed/mitigated (e.g. boxed in or similar) or a combination of both. There may be a degree of coercive discussion to try and get the train to a place where assistance may be more readily provided, but no really does mean no. Performance doesn't enter into the matter.
EDIT for clarity, as I sounded quite flippant on re-read - "find a driver/guard who will" applies only after a member of engineering staff has been unable to recreate a fault, but the existing train crew remain unwilling to take the set.
What would you say the most common reason for a train being failed is, on your patch, if it's possible to identify one?