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Oh interesting! I imagine that depends agent-by-agent but might give that a try. What sort of evidence did you provide of holding priv? Just a scan of the card? Funnily enough I told the TM I had a photo of it but that wasn't enough.

Interesting - never heard of any sort of limit for Railcard-related refunds. 1728160746 (to confirm - in this specific situation I bought a ticket at full fare onboard as I had forgotten my card, therefore had not travelled on a reduced rate without it!)

Hi everyone, Apologies if this has already been discussed elsewhere. Does anyone know whether there is a process for refunding the 'difference' of a ticket purchased on-board for full-fare as you did not have your RST leisure card on you, at a ticket office? Assuming there is not but just...

I spoke to Avanti West Coast, who manage the station, about this around a year ago out of personal interest. You may also know that when AWC took over the franchise from Virgin Trains, they replaced the old RA1 (British Rail) platform signage with their own design language, to be told off by...

I work in the consulting sector full-time - I can't run a project and a business at the same time. So I delegated my control of Daventry Transport Development Group to one of my highly-skilled Board Directors. We're proposing 12 interventions and we need to identify which one(s) would be...

In my capacity I can't comment on funding that we are procuring as yet - especially on specific projects which I don't oversee. SOBC's are called SOC's in the consulting world! WMRE is part of Transport for West Midlands, which is part of the West Midlands Combined Authority. The SNTB for the...

And the local MP is the gateway to that. In the current climate, it’s thoughts and prayers. Cash will come from local and regional government to start. Bear in mind we still haven’t commissioned an SOC.

This graph was pulled from our HR system - I didn’t make it for the specific purpose of posting here. I agree that to make a change we need to talk to the right people. And we have. I have regular catch ups with the former Rail Minister who also happens to be the MP for Daventry to discuss our...

Hi, Sustainable Transport Midlands is growing at a very healthy rate indeed - see below. We're currently sitting at 14 staff members. Although I wouldn't be able to comment on specific leads, we are aiming high for official corporate funding and sponsorship by the start of Q2 2023. Any other...

FYI for the full unedited press release :) https://www.railforum.uk/2022/12/sustainable-transport-midlands-announces-its-support-for-ambitious-crossnorth-programme

Similar situation with nearby Barnsley. Officially, the station is known as Barnsley, although Northern signage suggests it's known as Barnsley Interchange.

Most of my family live in the Canterbury/Dover/Ramsgate triangle, and I've never heard them actually refer to AFK as Ashford International, unless I referred to it as Ashford International first. A small number of locals in Northampton, including local authority members, still call Northampton...

Just go through. It would really be a feet to get out at each one and wait for the next service! The only reason I said any transport mode is just incase the frequency on a certain route is too low, and there's a nearby bus that would fit in better, for example. Or a different TOC.

Is it possible to visit every c2c-managed station in one (week)day (using any operator/transport mode, but probably c2c :D). Starting and ending at Fenchurch Street, running between, let's say 9am and 7pm? c2c must be the smallest TOC in terms of area served? Maybe Merseyrail just beats that?

Around the same area, Sutton Coldfield used to have a high-level, and it might be restored in the next few years under West Midlands Rail Executive plans. Although I don't trust that'll happen just yet. In terms of Ebbsfleet-style stations - Nuneaton has its mainline platforms on the Trent...

I've been wondering recently - how common is it to get a rail service which calls at one calling point multiple times? I'm thinking Salisbury - Romsey - Southampton Central - Romsey, which effectively does a loop of Southampton, before terminating somewhere it's already been to. What doesn't...

I've just been delayed by 50 minutes on a CrossCountry service to Manchester Piccadilly from Oxford. As a result, I had some time to wander around the station, and I got talking to somebody at the ticket office (nobody behind me). She showed me the software they use to plan journeys for people...

St Pancras International - Ramsgate via Ashford International and Dover Priory used to unofficially do a loop via Medway. So, for example, you could get from Dover Priory to Whitstable without getting off the train, but the service changes at Ramsgate, en-route. Not sure if that's how it works...

I wonder whether the staff member was a Revenue Protection Officer or just a member of station staff? RPOs have more legal rights (e.g. they can detain you if you don't provide your name and address after being required to for a lack of a ticket or failing to buy a ticket when required). They...

That's true. I didn't really think about that! Derby - no, but New Street - yes.