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I recently purchased an off-peak return Kenilworth - Oxford for travel on a Saturday using the Scotrail app (due to its ability to issue split tickets), intending to use my Annual Gold card. I received two tickets: a Kenilworth - Banbury Off Peak Return WITHOUT the Gold Card discount applied and...

Say I'm on the outbound leg of a Super Off-Peak Return (restriction PV) from Leamington Spa to Wivenhoe. For the outbound leg, the restriction is to not arrive at London Marylebone (or Paddington) before 11:30. Also, the outbound leg allows no break of journey. Therefore, the first allowed...

Hi all, I could do with some input from the fare experts on the forum – thanks in advance! I'm holding a pair of two Advance tickets, bought through the same transaction, to travel from Wivenhoe to Kenilworth and back. Outbound and inbound are on separate but consecutive days. Outbound is...

I was very surprised to be required to present the payment card used to purchase the ticket when collecting a pre-booked ticket at Kenilworth today. The ticket was bought directly from Chiltern Railways, which I ususally don't use for ticket purchases. I know that confirmation emails always...

A few weeks ago, I travelled from Kenilworth to Colchester on a Super Off-Peak Return ticket valid only via Banbury. I booked the ticket online and collecting a paper ticket was the only delivery option due to the TfL portion of the journey. When I turned up at Kenilworth to catch the 14:08...