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This afternoon at Glasgow Central I saw on the departure screen this message and wondered why it was posted when there are no trams in Glasgow? I am very puzzled. I attach a photo of the departure board in question.

The other day I saw a poster in Partick station which listed which Scotrail trains would have a complete alcohol ban imposed on them for today's six nations event. Today I travelled on a service which im sure the poster described as one of the services where an alcohol ban was imposed but I...

Last weekend I renewed a Zonecard at Motherwell station, paying by card. My card is a signature card and I was told that I had to sign two seperatem receipts rather than just one. When I explained that this shouldn't happen I was assured I wouldn't be double charged and this was just the...

Is it possible to purchase a return ticket from Glasgow to Livingston, using Livingston South on the outward and Livingston North on the return and vice versa? Is the answer the same with a 7 day season ticket? Thanks in advance.

If I hold a rail travel voucher for x sum and wish to purchase y product which can be bought at a staffed ticket office, can y product be discounted with the rail travel voucher? Specifically, y is not a standard rail product and includes the likes of SPT Zonecards, Daytrippers, plus bus tickets...

I was looking at train fares and split ticketing possibilities and noticed by accident an advance ticket offered by Grand Central from London to York on Friday 25th July on the 1253 departure. Under ticket restrictions it states "only valid for persons aged over 60". Initially I had queried...

I have a Scottish blind persons concession card and I understand from the Edinburgh trams website that this is valid on trams. This was confirmed by staff at the stop who assisted me in validating my pass. However the conductor on the tram stated that as my card was not issued by Edinburgh city...

I have a standard class advance purchase ticket and i am considering upgrading this to a first class ticket as there is a first class advance ticket on the same train for the same journey that is £13.85 more expensive. This is not a weekend first class upgrade and unsure how to upgrade, I looked...

I have a Scottish Blind Persons National Entitlement Card that allows free travel on buses within Scotland. I understand that this allows free travel on all scheduled buses within Scotland, with the exception of premium fare night buses, excursions or tours. On Thursday I tried to use my card...

I have bought 2 advance tickets for travel on cross county today from Berwick to Newcastle and they have been delivered to my cross country app by way of a mobile ticket that you present on the screen of your phone to the train manager. I have tried to find out more about them online but there...

Today I bought a day return from Carlisle to Newcastle and when I was checking the ticket I noticed the letter W came immediately after the price so it shows £11.15W. I asked the conductor on the train what the letter meant and he had no idea. I also had a look at some past tickets I've had and...

This may be a stupid question but yesterday I arrived in London without my normal oyster card so I had to pay £5 to get a new one and put some credit on it so my question is when my trip to London ends can I get a refund of the card fee and any credit on the card if I hand it in to a ticket...

I'm aware there have been topics before about the quiet coach but when traveling today on a cross country service I was in the quiet zone and the conductor asked a passenger to stop using a mobile phone. She was very confused when informed she could speak to other passengers but not on a mobile...

I bought a freedom of the north east 4 in 8 day rover ticket bought on 24th August. I used the 1906 service from Leeds to Edinburgh which suffered a 1 hour delay. I used the same train an hour earlier the next day and again an hour delay. So I'm just wondering once I've used up the rover ticket...

I'm talking about my experience yesterday at Glasgow Central when the lift to the low level had broken down. I cant use the stairs because I cant see them as i'm registered blind so I always use the lifts. I went to the ticket office downstairs for the low level, explained my situation and...

Hi guys! New to this forum, always found it a very interesting place and decided to join and share my most recent experience with Virgin Trains to see what you all think about this situation. I was traveling from London Euston to Glasgow Central on a Sunday afternoon on a train that departed...