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Agreed. There isn't really anything more to add until @daisynova receives contact from GTR.

I always recommended the wording 'I am prepared to pay the outstanding fare plus your administrative costs in dealing with the issue'. It leaves some room for interpretation by the TOC but admin fees should be proportionate and reasonable. My view is it can look desperate if you say 'I'll pay...

Welcome to the forum, I suggest writing a short, concise reply to Southeastern mentioning the following points: - That you are sorry for what has happened - What you have learned from the incident - That you are keen to settle the matter without the need for court action - Offer to pay the...

Thanks for letting us know. A decent result all things considered but that letter from WMT is awfully written.

There are trains from Northampton to Euston in the morning peak that don't call at Wolverton. If I remember correctly when it was 3 trains an hour off-peak one train an hour didn't call at Wolverton. I also remember that when the Trent Valley servies changed to running via Weedon Northampton...

Isn’t the Out of Station Interchange between Marylebone and Paddington one of the least used of all of the OSIs? I wonder if the four who started their Paddington to Farringdon journey at Marylebone were ‘enthusiasts’?

Agreed. You should submit a subject access request to GTR for the CCTV showing you entering Blackfriars Station. You should submit this without delay.

Not all Northampton trains stop at Long Buckby or Wolverton. I haven’t got time to check at the moment but Glasgow to Northampton has always been a bit of an awkward journey, and always will be. Options off the top of my head: Change at Crewe and Rugby Change at Coventry (service from GLC to...

Did you get a chit saying to upload your railcard to a portal? If so, you might want to upload a short letter instead explaining the situation and asking if they will settle out of court. Sometimes they’ll act on such a letter, sometimes they send their standard ‘we’ve received a report…’...

Or kill some time taking Thameslink from St Pancras to Gatwick Airport and back...

Welcome to the forum! We see lots of cases like this on here. TPE will almost certainly offer you an out of court settlement to resolve this, expect to pay the cost of the full Anytime fare for the journey you made with no credit given for the ticket you did purchase, along with an admin fee...

Even if tickets do work the barriers you then get the silly situation where they can get set to reject railcard discounted tickets - Stevenage I'm looking at you! I don't even try the barriers now, I just go to the staff member who inevitably waves me through without even a asking for my...

The service isn't great, with a lower frequency than pre-covid which seems to have been slowed down as well. ISTR there was one train an hour than did Euston to Northampton in 52 minutes.

Absolutely, it is what the rail industry does. But the Government is quite happy to have surge pricing on the railway. Maybe we should refer to LNER's ticket trials as 'Oasis style' ticketing to get the message across about what is happening.... Those of us on here who take an interest in...

If you want to take advantage of the AMEX 10% cash back then buy the Gold Card at Kings Cross ticket office. They will issue you with the Gold Record card there and then. You can purchase the seaosn ticket online through LNER but we've had reports of them not sending out the Gold Record Card...

Your should send copies of documentation that supports your medical condition, and refer to this in your letter.

That's absolutely fine. There's nothing wrong getting the train from London Bridge to Farringdon, it's further than you'd normally want to walk, although Farringdon station is very close to City Thameslink. Almost always it will be cheaper to use contactless rather than a traditional ticket...

Welcome to the forum! Can you tell us the exact journey you made. We've had Blackfriars to Farringdon, then talk of a season ticket to London Terminals (which is actually valid to City Thameslink) a mere 400 yards from Farringdon. On face value the behaviour of the staff is unacceptable and...

If you want to TfL to take pre-existingmental health of disability into account then this should be supported by satisfactory medical proof from a Medical Expert in the relevent field. https://content.tfl.gov.uk/revenue-enforcement-and-prosecutions-policy.pdf

As others have said this ticket can only be issued on paper due to the Underground not accepting etickets. There is little to be gained from purchasing this ticket in advance of travel. It is the same price if you purchase it at the ticket machine, you have to visit the ticket machine to...