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    Severn Valley Railway to trial commuter services

    This isn't the first case of National Rail tickets including travel on a heritage railway. Or other non-National Rail transport providers. Good luck with getting replacement road transport if there are problems with the Isle of Wight ferry.
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    Approach release at BL1533

    My understanding is that flashing green was treated as green for the AWS. Giving an AWS caution indication with flashing green would make no sense, as flashing green was less restrictive than green, and most trains treated flashing green as green. Adding another aspect would likely be cheaper...
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    Approach release at BL1533

    There certainly used to be cases where there were repeated single yellows in 3 aspect areas, and repeated double yellows in 4 aspect areas. I think that there were even places on the lines into Liverpool Street with three double yellows between green and single yellow. I don't think such...
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    Products and services where the new version is not as good or has significant disadvantages as the old

    Philplug Screwfix. No need to carry around assorted sizes and types of plastic rawlpugs that rarely fit properly. Philplug fitted any size hole and any size screw in almost any type of material. You rolled out a plug of suitable size, dampened it (by spitting on it or rolling it around your...
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    We could not connect to the services that deliver your tickets

    Yes, but if Booking.com can do it that way, so could Avanti. The delay isn't an inherent feature of the card processing system, as some have suggested, it is down to how Avanti have chosen to implement their booking site.
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    Waiting room opening hours

    The same happens at Machynlleth, the waiting room and toilets close at 8pm when the station staff go off duty, even though the train crew office on the platform is still open. And there is a later booked hour-long connection for passengers travelling to Pwllheli. As I discovered one winter...
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    We could not connect to the services that deliver your tickets

    It may be the best that their customer support can do, but it is evidently not the best that Avanti could do. The contrast between my experiences with Avanti and Booking.com couldn't be starker. Avanti customer services have responded that it may be up to ten working days before the refund...
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    We could not connect to the services that deliver your tickets

    So if immediate refunds are impossible, how can Booking.com do them? I had a similar issue with an accomodation booking I made on Sunday. I made the booking, and received a text from my credit card issuer that payment had been made. Unfortunately the accomodation provider didn't accept the...
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    Mildmay Line meltdown (28/05)

    So, basically, Arriva leaving a poisoned chalice for whoever inherited it. Unfortunately that is one of the big problems with franchising: toward the end of the franchise, the incumbent doesn't have any incentive to spend time or money on it if they don't think they are going to be keeping...
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    We could not connect to the services that deliver your tickets

    I have complained to Avanti Customer Services. They have responded asking for copies of the emails that they (Avanti) sent me! As I had already given them the booking references, I would have thought they would have been able to find them themselves, but I suppose it is easier to get the...
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    When walking along track, why shouldn't you step on sleepers?

    High ballast shoulders were always my concern, particularly where you have a live rail at the top. Getting down in a hurry at least you can jump over the live rail and down into the cess. But climbing up a high ballast shoulder with a live rail at the top could be interesting. Loose ballast...
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    When walking along track, why shouldn't you step on sleepers?

    Wooden sleepers in particular, especially if they have a thin film of dew on them. When I started working for BR Southern, I was given a number of safety leaflets. They included one about not walking on the sleepers, one about not stepping on the rails, and one about not stepping on the ballast...
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    Mildmay Line meltdown (28/05)

    Was the exodus of drivers something caused by the takeover? Or is this a case of Arriva leaving First to inherit a poisoned chalice?
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    TfW Live Status Page - incorrect information

    Okay, it does show long-term planned disruption. What it doesn't show is short-term changes that have been planned for later the same day. So, for example, if I am planning to make a journey from London to North or mid Wales, JourneyCheck would show if my connection was planned to be...
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    Ffestiniog Round Robin advice, please!

    There is now an interesting alternative to the Round Robin. It is possible to buy Shrewsbury to Porthmadog "any permitted route" returns with itineraries via Chester and Blaenau. At £30.10, as compared to £46.30 for the Round Robin. Obviously it doesn't include the Ffestiniog fare, but it may...
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    TfW Live Status Page - incorrect information

    I assume it happened because TfW wanted to save money by ending their contract with JourneyCheck, and had to come up with some minimum-cost "alternative". 1787785713 Exactly - it only shows disruptions that are known based on current train running. It does NOT show disruptions that are...
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    TfW Live Status Page - incorrect information

    It tells you what is happening NOW (or it would, if it actually worked properly), how trains are currently running. It is no good whatsoever for planning your travel, even in the very near future. Things like: is my train from Shrewsbury in an hour's time planned to be cancelled? Which is...
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    Help!! What does this mean and what do I do

    You say that the ticket worked the barriers, but if your mother only bought your ticket after you boarded the train, how did you get through the barriers at the station where you boarded the train? There are various different types of railcard, are you sure that your mother entered the correct...
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    Ryde Hoverport to mainland advances

    I got off the train, exited through the barriers, and immediately ahead was a sign that included an arrow for Hovertravel Bus Stop. It directed me outside the front of the station, where there were taxis waiting. However, standing outside the station, I couldn't see any sign for the...
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    We could not connect to the services that deliver your tickets

    So they can take the money immediately, but wait a week to give it back? Effectively they have had a free loan of my monies for a week? If it is going to take a week, then the refunds likely won't arrive before my next credit card bill is calculated. So I will have to cough up for these...

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