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Just be careful that the train doesn't change crew at Shrewsbury.

You don't claim any percentage of the ticket price, you claim for however many minutes you were delayed by. It is the TOC that calculates what percentage of the ticket price they are going to award. You are perfectly entitled to claim that you were delayed - whether you are entitled to...

The steam engines certainly work hard on the Snowdon. There is a path between Snowdon Ranger and Llanberis that goes up the other side of the valley, and the sound reverberates around. Unfortunately the diesels, that now run the majority of the services, don't sound anywhere near as...

"just"? Depending on what kind of structure the head is on, what access is available for lifting equipment, what possession and OLE isolations might be needed to carry out the lifting operation, then the electrical work to safely disconnect the old head and connect the new head, independently...

My point was that this could be the issue, if this is all they are allowed to share. If both claims are with Avanti, the team dealing with Avanti claims can see how much was awarded for the other Avanti claim. But if data protection issues mean that the Avanti team are not allowed to see how...

My reading is that the OP intended to go to Kings Cross, but presumably as he didn't do so, he wouldn't have used his Oystercard and therefore had no ticket for the leg to Kings Cross. I would suggest contacting the ticket retailer and request a refund of the original KX to Newark ticket...

That sounds wrong to me. You need to put the day you actually travelled, so that they can corroborate the delays you experienced. I am not sure what is meant by "ticket date" - return tickets will have three dates on them: the day the ticket was bought, the day it was first valid for, and its...

That was at Birmingham. He didn't say how long he had to make the connection at Stafford. 1789482245 This is one of Avanti's template responses to claims that they can't be bothered to spend time on. It does not necessarily mean that WMT didn't pass the full details on. Likewise I have had...

Yes, but that was not a valid itinerary. Let alone the ticket acceptance issue, be only got to Birmingham on time because the XC train he caught was running late. The OP also hasn't answered the question of whether the connection to the XC train met the MCT. So the WMT automated delay repay...

That is a shame. The DRB always seemed perfect for the KWVR.

Most TOC's delay repay websites allow you to input multiple tickets for the one journey, as split ticketing is now so common.

TBH, I suspect that the damage has already been done. People will have tried to find the journeys/tickets when the trial started, and then given up. The percentage who will keep checking back will be small. And the percentage of that percentage who will check back yet again after encountering...

What itinerary did you claim for? If you claimed for your original itinerary, then WMT were correct to forward it to Avanti, as the Avanti train being delayed was the first delay to substantially affect that itinerary. Or did you submit your revised itinerary, with the later departure? And...

The slate miners in North Wales also suffered badly from silicosis. It was a grievance that they weren't treated equally as the coal miners in that regard. 1789387536 The staff office and manager I was first assigned to seemed very conscious of my safety, making sure that I never walked...

Sooner or later someone who has bought a ticket on the TfW website (for example) is surely going to be presenting one of these tickets on the bus. Perhaps because the buses are run by TfW the bus driver might accept a TfW-produced itinerary? But I forsee problems with an itinerary produced by...

That doesn't explain why Mynffordd isn't included, where the bus stops immediately outside the station.

You have reminded me of the Burkiss Way sketch: "Ah, Simpkins. So you have now completed 34 kamikaze missions?". "Yes, sir!" "I think you may be overlooking one important element of the mission...." The relative dangers of the industries was something I was told by my staff officer when I...

If a TOC decides to forward my claim to another, I immediately appeal that decision. Don't wait for the second TOC to do the same, with it turning into a protracted ping pong session. 1789198128 People do seem to over think delay repay. Just submit the claim to the TOC that caused the first...

You are aware that you are entitled to claim DR for the full journey?