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Hard to know what to say other than the company is spending far too much time and effort on protecting it's image. It starts to feel like it's the only thing that matters. As a customer I feel valued by frontline staff but not o management. The quote from Greater Anglia about frontline staff...

The latest from Greater Anglia's media department https://www.eadt.co.uk/news/10-questions-for-greater-anglia-1-6448079 They won't be changing tack anytime soon or answering any difficult questions directly.

The latest from Greater Anglia's media department https://www.eadt.co.uk/news/10-questions-for-greater-anglia-1-6448079

And the exterior will probably never shed the base colour!

06:24 Norwich to London Liverpoo Street 06:48 Norwich to London Liverpool Street 08:00 Norwich to London Liverpool Street 08:30 Norwich to London Liverpool Street All cancelled and one set replaced by bins. Have any MK3 rakes been withdrawn or are just a lot faulty?

Prediction The 701 fleet won't be as reliable as the table topping 707 fleet.

There's a lot of unknowns with Greater ANglia. A lot depends on the speed of introduction of the 720s. If that rollout continues to slip there could be a major shortage of rolling stock for services run by EMUs if there are far more 360s/379s leaving than 720s entering service. That's before...

I wouldn't rule out the 90s getting extended either if at all possible, since if the roll-out of the 745s is even half like as slow and hit by problems as the 755s is, they're going to struggle. In the second half of the year all 379s and 360s are leaving Greater Anglia so if the 720 situation...

High passenger numbers and spacious doesn't go together very well unless you want to drive huge amounts of people back to their cars or leave them stranded on the platforms because they cannot get on. And as someone who has stood on the continent on compartment stock, believe me it's far less...

Would explain the recent trend towards giving train crew as reason for cancellations instead of signalling faults. Been told the delay attribution code they are using in reporting is related to drivers. So basically 'an issue with the train crew' is the new 'fault with the signalling system'...

Another batch of trains cancelled today out of Ipswich due to unspecified issues with train crew with delay attribution code TG. Normally I'd guess that this is probably a shortage of crews, but yesterday the 08.24 was cancelled originally due to train fault and the return 09:47 working...

I think there is one on the other side of it, which I agree is a good position. The problem is though, that barely anyone uses that entrance, most people use the main one at the front of the station and over the footbridge and that screen is about as far away as you can get from where people...

See my post up thread: https://www.railforums.co.uk/threads/abellio-greater-anglia-class-755s-regional-trains.148431/page-176#post-4358339

I've just checked on RTT and it seems the reason was later changed again? The 08:24 Ipswich to Cambridge is now showing as being cancelled due to an issue with the train crew (Code TG) https://www.realtimetrains.co.uk/train/F27693/2019-12-30/detailed The 09:47 Cambridge to Ipswich is showing...

The Coaches that often operate Ipswich rail replacements for the last year or so are by Angies from Lowestoft who sometimes have a modern coach like a King Long on such services, but more often than not it's a H, P or T reg vehicle which at best is 20 years old. Goodness knows how someone with...

So there's a new one now right at the end of Stowmarket station on the platform to Ipswich. It's right at the very very end of the platform heading towards Ipswich, out in the open, where nobody goes and in the corner by the fence across from the do not cross and a message about trespassing...

Some of the messages are very badly designed as well with serious spacing issues like someone has an OCD at making each line almost the same length as the other line rather than using the whole width of the screen which means stuff needlessly rolls into two or three pages.

I was just about to post something similar so must have been tame train? 16.47 from Stowmarket?

8.24 Ipswich to Cambridge cancelled this morning about 15 minutes before departure due to a fault on the new train. Screens useless making no note of bus and only showed as cancelled almost five minutes after everything else. Than as usual the tack was changed to signalling fault for this train...

How tall are you?