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Hi there I think I know what the problem was. When the future fares were uploaded to journey planner an error occurred with Grand Central advance fares from the timetable change in may. Ticket office staff had to un tick a box to access the advance fares for grand central. We found that out with...

Eaglescliffe can fit Grand Central's HST sets. Even when they ran 2+7 sets. Like you say the rear carriage is un platformed at Thirsk on the UP line, not sure about the DOWN line.

Engineering train for the NYMR ran couple of weeks ago. Class 66 with Ballest hoppers. Steam LOCO today from Grosmont to York :)

Well that clears that up quite easily. Haha. Cheers, must have never looked at the 2nd paragraph once I've scanned over the London restrictions! :lol:

Afternoon. Had a customer wanting to buy a ticket from Eaglescliffe to Blackwater near Reading for next Monday. He was not travelling via London & on the 0755 Cross Country service from Darlington & changing at Reading. Believed I could sell him the Super Saver Return, restriction code 1L as he...

Bridge strike was just north of Eaglescliffe station. Well I say Bridge strike it never happened the skip lorry stopped before the bridge after the in cab warnings sounded alerting the driver to a low bridge ahead. The staff for the whitby service travel on the Northern service at 0953 out of...

We are supplied with Northern E mail addresses and we got it. Would get onto powers that be within ur area of Northern. Bit shocking if u don't receive important e mails from your own company but we do.

It still amazes me that Northern ticket offices don't know about the Settle and Carlisle day ranger as we all received the brief about the ticket and all the guidelines that went with it. Even we have printed off the original brief to take with us next week just in case. Really looking forward...

There trains will be pretty rammed. We record passenger numbers getting off at eaglescliffe throughout the Thursday before Easter and it's between 75-100 and that's just one station,wouldn't like to think how many passengers get off at York,thirst and Northallerton. The 1918 Kings...

It is amazing what can be saved. We ask customers if there ok to just give us 5 mins to try and save them money when they do an advance booking and they are amazed at some of the savings. seems to be mainly cross country where the big savings can be found. Not sure it will ever be fully...

Hi. I'm not sure Grand Central have any plans to release cheap fares for Maundy Thursday. I'm not sure what fares you seen on line but we haven't seen any appear at eaglescliffe. Trust me when I say grand central will not have any empty trains over easter!:D They didn't release any cheaper...

In the morning there was sheep on the line so a 5MPH speed restriction was implemented meaning early morning service from Whitby arrived nearly an hour late into Middlesbrough. On its next journey back from Whitby it hit a tree in between Egton on Glaisdale meaning a late arrival in...

I would say go for it. Why not? If you get through the initial application they are hosting open days in December so I would say see what happens if you get through to one of those days you can decide for yourself what GC could be like to work for. I would hazard a guess that the staff lodge...

Hi. Yep GC will be lifting restrictions on tickets from 22nd December for x-mas. So it would be £12.80 for the journey you would be making. At all other times its £13.40. If travelling 0928 GC to York and back 1842 the price £13.10 ticket and this lets you travel on any Grand Central back along...

I'm sure the Connect service in the North East goes Middlesbrough-Newcastle-Carlisle (If they ever decide which way it gets to Newcastle). :) Very interesting to which units we get in the North East, like the sound of 156's & 158's.

The one at Thornaby is in the car park now with the one inside the waiting room been removed.

We got told all the Northern customer promise booklets and how to make a complaint leaflets. Also Delay Repay Forms need throwing out we got told. The new leaflets should land today. Although we were told Saturday because Eaglescliffe is open on a Saturday but alas no delivery. :roll:

I'm sure every Northern ticket office and independent ticket offices have a copy of this an can quickly be printed out if needs be. We all got the E mail with that attachment. :) Northern have to replace, as I'm sure all other TOC's have to, all literature with makes reference to the National...

Yep it's all to do with leaf fall. The extra Newcastle Manchester services from decemeber are interesting as they have different stopping patterns on the northern end. Some services call at York-Durham-Newcastle. Then some York-Darlington-Newcastle. wIll see how changes to Middlesbrough services...

You certainly can. We do a quite a few at Eaglescliffe. :):)