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NRS went live in December 2004 following a six month development and testing period.

Cuxton is what's known in the routeing guide as a "related station". It is not a routeing point in its own right or a member of a routeing point group, it is merely "associated" with the Maidstone and Chatham groups. The only members of the Chatham group are Chatham, Gillingham Kent...

It is not whether the TOC issued timetable states whether the service has First Class or not (some Intercity TOCs such as EMT don't mention which of their services conveys First Class...

Are you not going a bit overboard? I hardly think St Pancras and Victoria are useless and Charing Cross is your only option. Your ultimate destination no matter how close to Charing Cross it may be, is still accessible from both St Pancras and Victoria, they are only 10 minutes by Tube from...

Not all flows have mapped permitted routes. In this circumstance it seems that only the shortest route and any routes that are no more than three miles longer than the shortest route are valid. The shortest route is: From Farnborough Main to Brookwood, to Woking, to Byfleet & New Haw...

The FRPP states the following with regard to excess fares when a passenger wishes to upgrade to first class: So lets apply the above specifically to krus_aragon's situation. Firstly you cannot just excess your ticket for the portion of the journey you will be travelling first class under...

I agree whole-heartedly with your statements Royston Vasey. The complaint per se isn't frivolous but trying to pin the incident onto a single specific person makes absolutely no sense.

Thanks, it was an interesting debate and I'm glad we were able to straighten out the fact from the fiction!

Just as an aside, the hardware powering the National Reservation System is actually being replaced in April. Whilst this occurs however the system will have a 2-3 day outage whereby no new reservations will be able to be created (rendering Advance fare bookings during this period impossible), no...

ATO stands for "ATOC (Association of Train Operating Companies)". Within the London area a zonal fares system operates. To achieve the zonal fares structure a degree of collaboration must occur due to the myriad of different operators running rail services across the capital. However there is a...

The program was not privately developed, it was commissioned by ATOC and outsourced to a private company. Atos Origin have not invested any capital into the Avantix Traveller project, I can assure you that.

The only common sense explanation would be that you must purchase a ticket type that would normally be eligible for a discount with a Family & Friends Railcard.

The wording within the FRPP is as follows: The above states that "an undiscounted return ticket of the type normally only available with a Family & Friends Railcard" is the ticket that must be held by the adult. So I suppose if you held a Rover that allowed Family Railcard discounts, you...

National Rail Enquires Services Ltd. operate the National Rail Enquiries website infrastructure and technology (hosted in Rotherham if your interested). NRES is wholly- owned by the 25 train operating companies and administered through the Association of Train Operating Companies (ATOC) (so...

The National Reservations System does come under the auspices of ATOC specifically the Rail Settlement Plan division. However the operation of the system is outsourced to Capgemini who provide the IT infrastructure, Application Management and Infrastructure Management support of the reservation...

Treasury control is not lost at any time, Parliament still retains ultimate sovereignty over the financial regulatory regime in this country. The Treasury also retains reserve powers over the Bank of England authorising direct control (these are explained within the Bank of England Act 1998) and...

Firstly to address the point paul1609 brought up, regarding the issue of, are impartial ticket offices required to sell the full ticket range. The answer is that 50% of them must: Now to address clagmonster's issue regarding whether or not Self-Service TIMs are included in the requirement for...

This has to be the logical interpretation. There are some routeing points such as the Bristol Group which has five members to the group, two of which contain the word Bristol (Temple Meads to the south and Parkway to the north). Fares to these two stations are obviously going to differ and the...

Correct, although the maximum percentage of ticket windows permitted that are dedicated to the lead retailers own products is actually slightly higher at 49%:

Because Deighton is not a timing point, Fastis does not recognise it as a station when calculating permitted routes (it is like it doesn't exist) and thus the system doesn't believe you are doubling back.