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Annual Gold Cards cannot be used to garner discounts on First Class fares. The ticket types they garner discounts on are: However Gold Card First Supplements are available to Annual Gold Card holders and up to 3 accompanying adults and 4 children for whom a discounted fare has been paid (see...

Oh yes, now you come to mention it I do remember that, sorry! I suppose someone could email NRE again like was done before and see whether it really is a mistake or not? The FRPP is the Staff Fares Manual. It is password protected and unfortunately not available for public use.

I don't really feel the two situations are analogous. The Coast & Peaks situation came about where there was a conflict between the National Rail website, which was displaying EMT as being a valid TOC and the FRPP, which hadn't been updated, which was claiming EMT was not on the list of valid...

barrykas is correct, the FRPP (The Manual) states: So travel on XC is not permitted.

Was certainly "Single or Return" in the NRCoC prior to the 2009 and 2006 releases: The pre 2006 version was around for around 7 years IIRC.

Did you not read what I wrote. I will quote it again for you here "No the UPFN can be to the next station or for the entire journey." (Emphasis added personally). So if you have no ticket or an invalid ticket you can always buy it to the next station.

Can you explain your rationale behind this statement? How is it more expensive to have a ticket than not have a ticket?

At the bottom of Condition 2 "Requirement to hold a ticket", it states the following: So if there was no SOR/FOR available then the highest priced alternative would be applicable whether that be an SDR, FDR, SVR or whatever.

No the UPFN can be to the next station or for the entire journey. You may be getting confused with the Penalty Fare rule which states: This rule is not applicable to UPFNs.

There have been many inconsistencies within the information you have told however every time you are challenged you state you received this information from theTrainline and in fact you now have new information from them. Of course no one can really dispute this 100% but in my opinion it doesn't...

If you can't be bothered to read the official procedure outlined within the FRPP then I can't help you. The railways are not one big conspiracy that you need to fight, just accept that this is the official procedure listed within the FRPP. The original ticket no. is displayed on the excess so...

Firstly your exact words were "Also it sounds like a ticket was withdrawn without a receipt being issued - this is not correct practice.". The dash obviously signifies you are then commenting on the previous statement, you are stating that the fact the ticket was issued without a receipt was...

Well firstly we only have the OPs word that the guard insisted in issuing the Unpaid Fares Notice to Leeds and refused to issue it to York, considering what I have seen from the OP above, I'm not sure this information can be trusted. The truth could easily have been that the OP insisted on...

What mistake did the East Coast guard make?

Well there are two scenarios as I see it. 1) The guard made a series of errors including rejecting a perfectly valid ticket and not issuing a receipt and instead issuing a zero excess in its place. 2) The OP purchased some kind of Return fare to Newcastle, obtained an excess for this at a...

Well it could have just been that the route the original ticket was valid for was one that was of a higher price than the route the excess was for. If this was the case, the excess would be zero. An example of this would be say I held a St Helens Central to Southport SDR route Wigan and I wish...

I don't know if these existed back in NFM04 but in NFM05, XC Only FDS, FDR, SDS and SDRs are listed (I have checked NFM04 within the FRPP but the listings of fares is not always 100% accurate unfortunately). However I'm not sure the "Alternative Route Excess" would have been issued for being on...

Do you still have the ticket? If so if you could upload an image of it then we could help you with your case to TPE a lot more easily, as at the moment we only have an image of the Receipt and of the Excess Fare.

The original tickets you purchased probably were valid from Leeds to Newcastle, however if you did not have these in your possession when you returned from Newcastle and only had the Excess Fare, then you were travelling invalidly. Of course theTrainline would confirm you were able to travel on...

OK, so when you purchased your tickets from theTrainline and they were either send to you or you collected them from the machine, there would have been three coupons/tickets: 1. Outward Portion, Leeds to Newcastle 2. Return Portion, Newcastle to Leeds 3. Receipt Now from the images you have...