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When you receive the letter, draft your response and post it on here for others to review before you submit. You don't appear to have done anything wrong, so your letter needs to be carefully drafted to convey all the right messages, and posters on here can help you.
Could a Tonbridge - Gatwick link provided 3 things:
1. Resilience if the main East Croydon - Gatwick route is blocked for any reason, particularly if Thameslink trains from north of the river could travel down the SE lines to Tonbridge before turning off? (Is the track work suitable at...
Ah, but if you improve the Thameslink capacity, could Luton be used to mop up the capacity at Gatwick Airport instead of building a second runway? A bit tongue in check, but is it a cheaper alternative?
Is the junction north of East Croydon station the pinch-point restricting the number of trains per hour to Gatwick? If so, is there a workable solution to increase capacity, e.g. flyover? Could this be funded by Gatwick Airport?
Realistically, your first appeal will be rejected. Once you receive the rejection, come back here for more advice.
My concern about your earlier draft reply was that it was too long. It should be short and succinct - the reader will have many letters to read each day, and you need to be very...
The Telegraph is reporting that Heidi Alexander has approved the second runway at Gatwick, subject to "airport bosses setting their own targets for the proportion of passengers arriving by train, bus or coach".
I thought that rail capacity to Gatwick was more or less full - there is little...
An appeal may be useful in buying some time, and, it used to be the case, that it precluded a criminal prosecution being brought (although I think that this is somewhat up in the air at the moment). You have nothing to lodge in submitting an appeal, but you may need to think what your...
Welcome to our disjointed rail system! There are loads of inconsistencies, and some staff also make up their own 'rules'. Sometimes you can pay on board, sometimes you can't, usually for good reasons, but not necessarily easily understood by passengers. The only safe way to travel is to make...
I think that this is a slightly unusual situation. If you can afford to pay the sum, and the system still lets you do it, I would pay it, but wait for a few hours or so in case others on the forum have a different view.
My reasoning is that the train company would rather take your money now...
I wouldn't worry too much about the 14 day time limit; yes it's 3 days late, but they probably have not got around to taking any next steps yet. The key thing is to engage positively with them (which you are doing with your proposed letter) which lets them know that you are taking it seriously...
When you uploaded the evidence of your ticket, is it possible you mistyped the reference number? In which case, your 'account' with them would still show the evidence as outstanding, hence the follow up.
1. Powers of Attorney are also useful if you need to manage an elderly persons finances and bank accounts, especially if they are unable to sign anything.
2. If my wife and I draft identical wills, will solicitors charge the full cost, or offer a discount since both wills will read the same...
One question posed in the other thread was where is there a list of stations showing those where Penalty Fares apply. This leads on to how is it decided / determined that a station is in a Compulsory Ticket Area? Does the DfT just decide on a whim? How are new CTAs created?
This is your opportunity to set out your side of the story. There doesn't seem to be any defence, so you need to demonstrate that you are sorry for what you have done, have learnt your lesson, will not do it again, and ask if they will consider resolving the issue out of Court . If appropriate...
Everyone wants to be independent, but sometimes pragmatism is called for. I think there are two options:
1. Identify somewhere where you always put your tickets, and stick to it. You probably have a favourite place where you keep your keys or phone; just add a place for your tickets; or
2...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.