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Yesterday I had to go to Peterborough from Kings Cross. I was aiming for the 16:40 GN service as it is only 63 mins. VTEC was off the cards as their walk up fare is over £50 I arrive at the ticket hall at 16:35 and spoke to the member of staff who confirmed the off peak ticket was...

From the position of standing looking at the platforms is it just Euston that numbers the platforms from right to left as a termini? If so, why?

I hear LO are removing the times on their departure boards and replacing them with minutes until the next train. I'm not sure this will be a popular move in places where there is a half hourly service. What is the thinking behind this, is it a thin veil to disguise late trains? Is there new...

Am I right that these two exist? One representing a different thing than the other?

I noticed a message tonight on the on board system that read: Please ensure you have the correct ticket for your journey This is Abellio Anglian where you cannot purchase on board. What's the point?

Evening, A friend has bought two sets of advance tickets for Euston to Glasgow and back. He sent me the e-tickets and I have printed them as back up in case he forgets his copies. I've just noticed that his name is on both tickets. Will this matter? Did he miss the bit where he...

My colleague was talking about some poor performance on her line and she said she didn't know how to get refunds anymore. Can you folks clarify the situation for her please? Here is her statement, I can ask further questions if necessary thanks. "My card covers zones 1-4 which I bought at...

Journey required: London Euston to Glasgow Central First Class Out Friday Return Sunday I wanted to go on the 8:30 @ £163 I could see an off peak at £92.50 I had two RTV's totalling in £78 I couldn't use the RTV's on line or at the call centre. I therefore went to...

I wasn't sure where to start this thread so apologies if it is not in the correct section. I have a friend (the father) whose 12 year old daughter is moving to Elgin from Billericay with her Mother. He was talking of the logistical difficulties in having her down to visit. I said I...

Sorry I don't have link but I read something in the Evening Standard the other day that I thought was not helpful to travellers. The writer was travelling around Britsin by train and said she got on a Virgin service in Northumbria and mistakenly sat in First Class. When the TM came through...

I was on 1A65 last night, Man Picc to Euston. On arrival at Euston the TM announced we were 35 mins late however OTT states 39 mins. Not relevant for delay repay however what if it straddled the magic 30 mins? How do the TOC's calculate it?

We are implementing a new on line booking tool at work for travel. The rail part uses train,one in the background. However I am told that the seat selector you get on the Virgin site is not available via the train line system. This is a poor lack of functionality, how would users be able...

I've read the guide on Excess fares but I'm obviously a bit too daft to get it. Yesterday while travelling from Euston to Altrincham on an advance fare I decided I wanted to stay on the Stockport to Altrincham train for an extra stop so I could drop my bag off at my hotel rather than carry it...

I have a friend who has a new house and a new job so is working out his options for a season ticket. He currently lives in Golders Green and works at Bank therefore owns a 1-3 travel card. His new home is in Manor Park (zone 3/4) and new main office is at Loughton (zone 6). He will...

I have the dubious pleasure of having to go to Bognor on Tuesday night. Leaving London at 16:00ish and returning from Bognor around 22:00. Gold Card and Groupsave numbers. The return leg looks painfully slow leaving me stranded in Victoria unable to get back to Theobalds. Have I...

Just had to book a trip to Glasgow and back over the weekend 3/4 October. Virgin WC, cheapest around £90 with a 6am start meaning tough to get to Euston. Anything up to £130 for other options. Ryanair £42 with decent timings. Not often I choose Ryan but it was a no brainer this time...

My colleague was on the 6:53 Billericay to Liverpool St service this morning and confronted in "First Class" with the statement of "this is first class can I see your tickets?" My colleague has a second class season ticket and had to show the timetable to the person. I think a £20 fine for...

After advice in another thread I have registered my Oyster card and my contact less bank card. I noticed on the oyster that it says "There are no season tickets on this card" Now that is technically true as it is just a PAYG, I double checked with ticket office and they confirmed that my...

Someone on the train has a ticket from Millom to West Ruislip. Their itinerary is sending them to Euston Sq to Baker St, change to Bakerloo to Marylebone. Would it be possible for them to go Victoria to Ox Circus then Bakerloo to Marylebone? Makes more sense to me? They have the sword...

I'm in Dumfries and am off to Euston via. BoJ at Preston tomorrow morning. I forgot to print my tickets in London and there doesn't seem to be a TOD machine here. Will the ticket office print my tickets for me?