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The platforms can only take 4 carriages. As a temporary measure ,can they not have 7 carriage trains with the 3 carriage hanging off the end of the platform and use selective door opening. Ayr passengers can use the gangway to go between

I put in a return to see what happened. Nothing on Trainline (I need to use this for business) but Scotrail has it as Smartcard only. Not sure how Trainsplit can do that if it needs me to have a Smartcard??

Hi. I was looking on Trainsplit for a journey and discovered a local ticket I was unaware of (Cheaper than a single if you meet the time conditions) This is a Super off Peak (H4 Restrictions) and for Paisley Gilmour St (PYG) to Glasgow (GLC) it is £3.10 compared with £3.60 single or £3.90 Off...

On a delayed train from Euston. Just been advised I have the joy of onward transport from Motherwell :-( I was on the sleeper down last night which was perfect and nice and early. I suspect it may be a little late tomorrow

can I suggest we have a connection at inverness from Kyle of Lochalsh then go via Aberdeen down east coast main line to London and around North London line to GWR line. Split with a section to Penzance and the other to Looe. all stops. love to know how long that would take on a 158

Hi, Been waiting for tickets to come available for this date. Checked today and the direct services only have advance tickets for First Class. Have I simply been too slow and everything has gone in a couple of days since I last checked or are there none available Is it possible the standard...

I need to be more detailed in my questions! I thought that this was the mk5 discussion thread and that it would have been obvious my question was how many "Mk5" sleeper coaches are in the UK

How many Sleeper Coaches are in the UK. Is it just the originals that were sent for testing?

you can actually get a single advance ticket for £41 one way. This is via Crewe and valid on virgin trans and connections. You can either change an Milton Keynes and East Croydon or go via London.

It seems transport Focus are agreeing with Virgin following their investigation

I currently have a complaint via Transport Focus because of this very issue but with Virgin West Coast

Can someone advise if there are any unreserved seats on a xc voyager. I am on the 1100 on the 14th from Glasgow central. No reserved seats are available.I am assuming it will be only 4 carriages

i have now raised with Transport Focus their latest response on a Chat was ======================================== Compensation is calculated differently when you have split tickets. So, although the National Conditions of Travel says that split tickets can make up a journey, compensation is...

I have just "Discussed" this on webchat with Virgin West Coast delay when using split tickets. They were adamant they are not paying stating "I can confirm that the compensation is correct, as the first leg of journey was not delayed and you have two advanced singles you are not entitled to any...

well got the repay but Virgin only covered it for their part of the journey. time to complain!

there are lots of these anomolies and as break of Journey is always allowed on anytime tickets it is unlikely they will be removed. Staff all know of these and there are many others. I agree I would not bother about this for off peak as more restrictive but at 5.70 for a return vs 3.60 it is a...

thanks, sounds like I am past the benchmark but will give them a bit more time before complaining thanks

thanks, I had just wondered what was a realistic time limit before it is worth chasing

there are many journeys which are short walk transfers but they allow for some other cost savings. E.g paisley canal to Paisley Gilmour st is a 10 minute walk but probably over 40 mins with a change at Glasgow. However buying a single has the benefit of allowing a break of journey allowing...

what is the maximum time for a delay repay. I had one on the 21st Nov and got paid in a week. However a claim on the 29th is still outstanding. Just wondered if there is a maximum time before I should complain. I did a follow up email after 30 days but no response.