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  1. js517

    LNER error adding Leeds-Edinburgh journey to basket causes error

    I'm not sure it does, are you thinking of the FastJP interface? Edit to say, it turns out I was wrong as Oscar points out below.
  2. js517

    Question for forum members regarding multiple Railcards

    In the past I've held 2 together, family and network at the same time, and at another time 2 together and gold card. Finding the best fare when travelling with an under 5 is a pain as you have to search once with the family Railcard and once without the child.
  3. js517

    Change reservation on tickets bought from third party

    Ok fair point, I've used the term "fully reserved" to mean every possible reservable seat has been reserved. Given that ticket selling websites almost exclusively sell against an itinerary, at least in the outward direction, this is what matters. The OP is asking about reservations for a ticket...
  4. js517

    Change reservation on tickets bought from third party

    Its unlikely that any ticket retailer would choose to issue seats apart from each other unless that was the only option given by the underlying reservations system which is common to all retailers. Trainsplit certainly tries to seat passengers together if this is possible. Avanti services are...
  5. js517

    Staff Brief on Strike Day Ticket Arrangments

    You need to select the option on the refund form that says: "I was affected by disruption" If you do that, it shouldn't ask you for a replacement booking.
  6. js517

    Staff Brief on Strike Day Ticket Arrangments

    The latest policy is apparently: "If you have a ticket for travel on 21st, 23rd or 25th of June you can use this ticket either on the day before the date on the ticket or through and including the Monday and Tuesday of the following week."
  7. js517

    Amsterdam to Stockport

    Trainsplit can sell CIV tickets, use "London International (for Eurostar)" as the origin.
  8. js517

    Trainsplit query

    Is one of your tickets a rail sale ticket? Not all of these have been enabled for e-ticket fulfilment unfortunately.
  9. js517

    Trainline Does New Deal with RDG for its Ticket Sales Commission

    Isn't that because almost none can be sold online?
  10. js517

    Should a Route 00000 ✠ANY PERMITTED be issued on an e-ticket with no other fulfilment option offered?

    Who is the retailer here? Is it a Trainline powered site? Neither LNER or trainsplit will offer me this as an e-ticket, which suggests that it isn't enabled for e-ticket in RCS.
  11. js517

    Transpennine Express Refund

    It is in third party retailers interests to try to process as many refunds via self service forms as possible since any manual processing is expensive. They're certainty not all intentionally charging admin fees when they shouldn't be. An incorrectly applied fee or refund just ends up in more...
  12. js517

    Dalmuir to York Advance Gateline Query

    @Raileasy is the only forum rep.
  13. js517

    Trainsplit adding unnecessary tickets?

    You're right, and reservation availability per seat can be dependent on ticket type.
  14. js517

    M tickets on Northern

    It might be a mistake. I've previously had success in emailing Northern about a flow that only had m-ticket, and they enabled it for e-ticket within a week or so.
  15. js517

    Refunds under Condition 30 (Delayed or cancelled train)

    Single ticket wholly unused: Refund price paid for the single ticket Return ticket wholly unused: Refund price paid for the return ticket Return portion of ticket unused: Refund 50% of price paid for the return ticket You can't refund only the outward portion of a return.
  16. js517

    Refund on specific tickets within a journey - TrainSplit

    The Raileasy user on here is an official rep (sorry I don't know how to link). Are you sure that it is going to cost you more to rebook? As far as I understand you would need to have had the inbound advance refunded. You would also have needed the Anytime Short Return refunded and replaced...
  17. js517

    Refund on specific tickets within a journey - TrainSplit

    It sounds like your request may have been misunderstood then. It should have been possible to cancel only the inbound portion.
  18. js517

    Refund on specific tickets within a journey - TrainSplit

    How did you request the refund?
  19. js517

    Rover & Ranger Tickets from TVM’s

    If I understand correctly, very few rangers/rovers can be fulfilled to TOD which rather limits online retailers. If they could be fulfilled to e-ticket things might be different, who knows.
  20. js517

    Greater Anglia not allowing TOD

    I'm not sure GA have ever enabled e-ticket for most of their flows? If they were allowed, I'm sure the Raileasy site would offer you e-ticket (as well as ToD).

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