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My thinking exactly. As Southeastern already control IPFAS (as I am led to believe) then they should just sort it out amongst themselves. Basically, any passenger catching a train from my station, who does not hold a season ticket, could be liable for a penalty fare (under their ridiculous...

Oh dear, I have received this reply from Transport Focus (I was put in touch with them through DfT). "Hi Andy, Thank you for getting back to me. I should probably clarify the terms that have been agreed with Southeastern Railway (who in fact notify IPFAS/RPSS with regards to penalty fares...

I think that the whole system, the way that it is working, is disingenuous to say the least, and I would suggest that not content with the revenue from purchased tickets, they are now deliberately building an obstacle course to ensnare mostly honest passengers into paying penalty fares.:(

Ah, Maidstone Barracks, I remember a few altercations there some years ago when I was working in Maidstone. Obvious fare dodgers confronting Revenue Inspectors (they weren't so brave then:-x) and then just walking away unchallenged. I have to admit that I always used the permit to travel...

Two large posters on a wall opposite where the permit to travel machine used to stand.

Not that it is a really important point but: I usually travel to Gillingham from my home station, and that is a £4.90 return. I actually owe a single ticket (now, because I didn't catch the train home) to Chatham which is £3.20. --- old post above --- --- new post below --- Thanks...

I will not be able to reply tomorrow because I am attending my course again. However, I will not pay the £4.90 for a very simple reason, that is not the fare which I owed on that day. I am now very confused who I should be sending the fare to - SER, IR, IPFAS. It is late, and I am totally...

On the face of it, yes it does seem that they have come to their senses. However Transport Focus have told me to send it to SER (I presume that is Southeastern?), but there are two letters after than email, one from the Appeal Service and one from the Enforcement agancy saying that I still owe...

I started my course (2 days a week) on Wednesday 24th February and the permit to travel machine was not working then, and has been out of order ever since. I did however travel up to London on 13th January and it wasn't working then, so I informed the person on the barriers at Waterloo East and...

Sorry for any confusion here. My first appeal letter was sent to Revenue Protection Support Services in Portsmouth on 14th March (as instructed on the penalty fare notice. I then received two letters back (in the same envelope) from the RPSS and from the Independent Penalty Fares Appeal Service...

Well I was thinking of taking it to my MP, but how would you go about reporting it to DfT - would that be a better line of attack?

Thanks Mike I appreciate that. I think that my next course of action will be to send another letter, quoting the various rules, and also a cheque for the journey which I made. I am definitely digging my heels in on this one. I may have to start invoicing them for the cost of postage and the...

I appealed in what I thought was logical, setting out the reasons why I could not buy a ticket prior to boarding the train, saying that the conductor remained in his cab during the journey and when I reached the connection station (he was on his phone), and I also set out why I did not buy a...

Thanks for your post Furlong, that does make it seem as though I have a chance of fighting this. --- old post above --- --- new post below --- I have written two letters to the Enforcement agency (revenue protection and appeal service) and both times I stated that there was no prior...

I may well send them the fare tomorrow and see what they do. I am absolutely sure about the facts - as is every other passenger travelling from my station. I get very cynical about all this, and wonder if they want to close our station down by giving passengers no chance to buy a ticket then...

My appeals have gone direct to the Appeal Service, I have not been in contact with Southeastern, except verbally with barrier staff who think I have been treated harshly (although not too surprised by the actions of the revenue protection staff) considering that my station has no facilities for...

I am loathe to give my home station details, because there are people on another forum reading this (I have tried to get advice elsewhere as well), but it is on the Southeastern region - Medway Valley Line.

Thanks for all the replies folks. DaveNewcastle, I am particularly grateful to you because of the information and links which you have supplied. Just to clarify, there are NO trackside ticket machines at either the connecting station or the destination station, so had I decided to get a ticket...

On 11th March I received a penalty fare notice which I feel has been issued unfairly. I have never had a penalty fare notice before and have never induged in fare dodging. My local station has never in the 25 years I have lived here, had a ticket machine/ticket office, and for the past nine...