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They're taught it's unsafe to give the close doors indicator when they can see people are running towards the train doors, which is exactly what happened in this case according to the OP. 1764278383 If you read the OP's account, it was rather obvious. The fact that a substantial number of...

I would be very surprised if customer service or the press office answered the phone at 3am, although you would be perfectly at liberty to try them if you wanted to. The Network Rail contact centre would probably not understand the nature of your enquiry, or direct you to the closed TOC customer...

I don't think the train driver would be departing without a member of platform staff on hand at London Victoria, even at 3am? So both the security and the platform staff seem to have dropped the ball here. Trains leave late in these circumstances all the time, it happens. In this case it would...

That's a relief, at least it's out of your mind once paid. Thank you for returning to tell us.

They're just so consistently inconsistent! I agree. I can't work them out at all. At least I guess I'm in the fortune position I don't mind Uber having access to my money until I spend them on my once in blue moon taxi ride or takeaway if that's what it takes. For those who never use Uber for...

I always said they should have done that at Durham, leave them in on the down, take them out on the up. 95% of the benefit but half the number of gateline shifts. And the ones on the down didn't get so crowded as there was actually space for them, unlike the up. Still too late now eh.

Indeed. Which is a very good reason why it's not useful when posters ask for advice but aren't up front about what's actually happened, all it does is waste both parties' time. 1764185028 I think it's relevant to return to this advice at this point.

As I was obliged to set up an Uber Money account, this method no longer works. It just goes in the Uber Money balance.

Technically this isn't the problem. At least, not currently anyway. The problem is that it's usually against the law to board a train without a ticket. Unfortunately as you did this and have essentially admitted to it, you have a problem here. I wouldn't worry about it too much though. It's...

Yes. It is very likely.

You're playing a dangerous game even with that, because it makes it sound like you lied to them brazenly in your first email.

The ability to search for or find in results Day Travelcards has vanished for me. I wonder if it's still available somewhere...

They would be entitled to be rerouted in "comparable transport conditions" so I would say it's clear that if first class is what's booked then first class on a later service is indeed comparable.

You've really messed this up I'm afraid by replying before asking here. You're going to look daft whatever you say to them now.

Be careful what you want to actually claim for. If you weren't delayed by an hour or more, and you attempt to claim for a journey to South Greenford, you probably wouldn't be entitled to anything. Even if you actually are you may not get anything if that's how you claim. For a Service Delay...

The increase has been a lot in the context of rail journeys yes. It has not been a lot in the overall context, which is the problem...

I've never been able to spend my Uber Money balance on train or coach tickets unfortunately. It just doesn't work. For a while I also couldn't spend them even on Uber Eats. However that part does now work.

Northern are already doing this e.g. Wilmslow - Manchester. It's a disgrace.

That would be sensible, but I fear that's the opposite to how the Minister sees it.

New tickets would be likely to cost more, so I would advise everyone to hang onto their current tickets at present. It's common for alternatives to be in place even if they're actually not widely communicated, so the obvious strategy is to wait. I would also expect it to be the case that if a...