I hope my questions were polite and relevant to many more passengers than just myself. On the most recent one I actually said how disappointed I was with them and how they didn't answer things, and they didn't really answer that either!
Just so you know, there's me (Jonathan Morris) and also a Mr J Morris that used to attack FCC (and in particular Elaine) and was NOT me - he used to say outrageous things and just moan about everything (yes, even more than me!). Luckily, they could check email/IP addresses and knew that.
Yep, he was infamous I think the majority of your questions IF I'm right was more to do with ticketing and CIS which are valid queries and what I would have expected to see on any TOC's web forum other then I took some photos of your recent refurbishment which isn't that important and what really ought to be discussed offline.
I know there was some bloke who used to moan that the Hertford Loop got a better service then the Welwyn route, conveniently forgetting that the Welwyn route at Welwyn GC has a regular hourly service during the weekday to both Cambridge and Peterborough while the majority of the Hertford services only go as far as Letchworth or Stevenage with a single service to Cambridge and from Peterborough .
While I would certainly love to alternate the slow Cambridges and Peterbroughs via Hertford and Welwyn GC, I realise it's not likely to happen anytime soon which is a pity as it would have opened up even more destinations to both routes.
Still, your point that the forums had changed for the worse was noted by more then one person, although as FCC has a decent MD at the helm so fingers cross the next forum will actually be more proactive then it's recent history which does leave a lot to be desired which is my view regardless of whom the operator was.