That's another failure that was to incorrectly blame the new trains. How many defects on the trains themselves* have been proven since they were first launched?
* as opposed to driver learning issues, staff shortages, withdrawls from diagrams because of delays caused by 319/377/387s, and of course wrong attribution in logs.
One way or other, it's quite appropriate to blame a combination of the rail industry, GTR and/or the Thameslink Programme for these issues, ultimately resulting in the passenger not being provided with their published timetable.
Early days yet, but so far things could have gone a lot better.
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split opinions on the comfiness of the seating!
No, any negative opinions about the trains are all figments of the imagination, and in the Thameslink Programme dreamworld the trains are wonderful and everyone loves everything about them.
In the real world, the seats are uncomfortable and legroom is awful, and a downgrade compared to the existing trains.
The next element of the Thameslink Programme to deliver misery to passengers will of course be the 2018 timetable, when many users will find their service is now more likely to suffer delays and disruption. Given the mess of the 700 introduction so far, and the wider GTR shambles, it seems the powers that be think this is all acceptable for passengers.