Transport for Greater Manchester (TfGM) has signed a contract with Ticketer that will see the supplier’s next generation ticketing and real-time information solution rolled out on franchised bus services in the city region, commencing in September.
It will connect to the
Ticketer Smart Gateway for vehicle communications. That will deliver what is described as “an ecosystem of connectivity for on-bus IT infrastructure” and allow franchised operators to reduce the amount of on-bus hardware and SIM cards. In the case of electric vehicles, it will also permit enhanced monitoring of energy consumption.
Ticketer says that the next generation ticket machines have a more powerful processor, more memory and are tablet-based, running on Android. The Smart Gateway’s improved GPS enhances tracking and vehicle location capability, which TfGM adds will improve real-time information provided to customers via journey planners and displays at interchanges.
The supplier remarks that the upgraded real-time information system also enables “advanced disruption management, corridor management, on-bus inventory management and advanced tracking among many other features to improve operator efficiency.”
The ticket machines will be accompanied by standalone tap-off readers. Operators and TfGM will receive tap-off data, which through use of GPS location reports will give a high degree of understanding of customer origins and destinations.
Rollout of the Ticketer solution will begin with the
first tranche of bus franchising in Greater Manchester, with TfGM adding that “rigorous testing” will be undertaken beforehand.