What a way to run a business!
I don't want to derail a recruitment thread, but unfortunately, a lack of investment from central government has hollowed out every single area of the business.
The contract for the new uniform was talked about in 2022, with the roll out promised in "late 2023". Here we are in 2025, with front line staff members using their own clothes or hand-me-downs from god knows where.
Getting a job with LU is a great achievement, how are new staff supposed to feel proud of their achievement under these circumstances?
But more importantly, how am I, as a train operator, supposed to recognise staff in an emergncy situation (or even a non-emergency situation)?
Rant over.