When I did the referencing process, Reed checked every employer I worked for the past 3 years and chased references for every one of them. I worked a ton of short term contracts so had about 14 different employments and they chased every one. So I would say yes.
Have you send your documents to TfL? You only hear from Reed once you've done this?
It happened to me as well, I had to wait for more than 6 months after sending the onboarding documents. All you have to do is keep calling them for updates.
It might be they’ve applied for a different position to you and there are vacancies available. I know night tube candidates are waiting significantly longer then people who have applied for other working pattern.
I managed to get mine within a few days of getting an email- keep checking everyday as i heard they release them on a continuous basis
They will still ask your previous employers for a reference. If your previous employer has not completed the reference you might want to call the high volume number and speak to someone at TFL.
Just keep checking. They will appear. I've just finished my 4 week training and almost every day there are people coming in for assessments. So they will have to sort out new dates. You just have to keep checking.
I have it(written communication) coming up, do you have any advise you could share. I'm awfully nervous
Heey thanks for this! just to be clear on the last bit....you wouldn't allow them to board the train and instead ask them out of the station?....I know it sounds really dense but I'm pretty empathetic and this is the sort of thing that might get to me because my approach to health and safety would be to make sure the vulnerable person goes home.....HELP haha
Tbh the written part is mainly checking for spelling and grammar errors which isn’t hard. The data interpretation is the one where you’ll be more pressed for time, you gotta see what tickets are valid and also be familiar with the tube map and finding stations location via the key in the back of the map. Main struggle is time management the test itself isn’t hard.
Yeah same, I called High Volume Campaigns this morning and all they told me is to check between 10am-12pm. That didn’t work as I’m still checking three times every hour :/
They’ve got a bunch of appointments on 29th and 18th so hopefully you managed to catch one
Finally got my AC2 booked, I didn’t anticipate getting such an early date tbh
Was the debit card contactless? If it was you could advise them to tap on the oyster reader region
It was contactless but no mention was made about the region for oyster cards
Did you introduce yourself? Did you ask if the debit card was valid? I.e. in date, was it an international debit card or even if the card is blocked? Did you use a card reader to check if the card was valid? If they tried to bump, did you mention the repercussions such as a fine/criminal record if caught fare evading and threaten to contact BTP? Did they have other means of paying? Different card or cash?
Saw this on Reddit, may be helpful (check attachments)
I did not introduce myself
You provide them with different solutions
But you can use any contactless card to travel?
Not sure. I've always used physical tickets to travel so I'm not sure how the others work
TfL prefer their staff to take ownership of problems and find solutions - you binned the customer off onto someone else.
Do you think threatening customers with police is appropriate?
You applied for job on the Underground and had no idea that you can pay with a contactless bank card?
It seems like the process has worked the way it should in this case.
