Four central Glasgow stations to be gated

[WestCoast]

Ah, but with permanent manual barriers (like at Birmingham New Street) people realise and eventually catch on to the idea. The West Midlands has a bit of a problem now. Perhaps not on the scale of Glasgow, but then I don't know.

Yes, many manual gatelines have reputations, not least G4S at Manchester Piccadilly. They aren't going to check specific reservations either. If there is enough staff to man the gatelines, they won't cause too much hassle.

 

[CarterUSM]

Yes, many manual gatelines have reputations, not least G4S at Manchester Piccadilly. If there enough staff to man the gatelines, they won't cause many hassles.

I think it will be fine after some initial bedding in. To be honest, i think Malcolm's fears are unfounded. Or I hope so anyway......

 

[Greenback]

I tend to agree. My experiences in using Reading and Swansea(both befoe and after the gates were installed) is that the gates make hardly any difference to the time taken to get to the platform.

Obviously, there is the chance that there could be someone dithering about getting their ticket out, or having trouble with the gate, but the same thing can happen with a manual barrier when someone's ticket is challenged by the member of staff.

There can sometimes be a small delay incoming in Swansea due to the sheer number of people trying to get through the gates at one time. Hopefully this issue will be addressed by the current refurbishment with the provision of extra gates as per the artists impression of the station.

 

[shotts56]

When I travelled one Friday night on the East Kilbride line there were drunken football yobs sinking at the top of their voices. NOW THIS MAY SHOCK YOU BUT.............(DUN, DUN, DUNNNNNNN.) THEY HAD TICKETS! Go figure!

I think you might be making stuff up here. You are unlikely to get "football yobs" on a train on a Friday night because there are no football matches played in Scotland on Friday nights, the police will not allow it.

 

[bAzTNM]

What happens in this situation. I get on at Bellgrove (unstaffed station) and want to go to Queen Street Station. During the trip I see no ticket guy.

How would I get past the machine barriers in this instance? I've hardly been in Queen Street, it's generally Central I use.

Thanks there!

 

[CarterUSM]

You would purchase a ticket from the staff at the gateline in Queen street.

 

[MadCommuter]

Charing Cross was due to go live yesterday. Any feedback so far? Presumably all went well as I guess somebody would have posted by now

 

[ADRboy]

The layout's a bit daft and no manned gate as far as I can see, need to queue as if buying another ticket to let the ticket office staff know you need through.

There wasn't any blood stains on the tiles though, so there can't have been much trouble.

 

[bAzTNM]

According to the screens at Bellgrove today, Anderston and Argyle Street gates will be operational on the 17th June.

 

[MadCommuter]

I was surprised to see the gates at Argyle St being underground. I thought it would have made more sense to have them next to the ticket office, avoiding unaware folk having a trip down and back up the escalator to buy a ticket. Maybe it was a lack of space upstairs to queue up the inevitable ticket purchasers on exit?

 

[bAzTNM]

There's been a change according to the screens at Queen Street. Not 100% sure of which station the date is but Argyle Street is now the 21st June and Anderston the 23rd June. It might be the other way about.

 

[me123]

I've not been to Charing Cross yet, but I drove past it a few days ago and it looks like they've blocked off each lift individually (which really was the only feasible option to be fair). I can't tell if the barriers are manual or automatic, though.

 

[ADRboy]

They're wide automatic gates. No manual gates at all.

 

[me123]

Ahh yes, I forgot that those are pretty much standard now (Queen Street still has the manual ones). Does anyone know how the set-up works in the rush hour? I just think it's going to be a bit crazy in the rush hour with the tiny space for the lifts... (although I don't think they used to monitor the lifts with the old manual barriers, so perhaps people won't use them as much now?).

I still think that they should have extended the station forward and done it properly, but if this works...

 

[route101]

Im looking forward to going back to Scotland next year and seeing Glasgow Central with barriers ach well:roll:

 

[codenamecuebal]

Yeah, last week I noticed the old low level ticket office is being demolished, maybe for an extension of some kind to make way for more barriers?

 

[MadCommuter]

21st June is the announced date for Argyle Street, with Anderston following on 23rd.

 

[bAzTNM]

You got to think that the Exhibition Centre is the next site to be targetted. A ton of business types come out that station IIRC.

 

[scot_rail]

Passed through Central station today and ticket gates seem to be put in place, big white boxes about same length as ticket gates placed on the ground in the corridor that goes from the escelators to platforms 16/17 stairs and out at the other side of Argyle street.

There are about 8 gates in total. They are near to the stairs to the platforms so guess thats good for gate staff to cover both enterences at the same time. 4ish on way to escelator to central station, and another 4ish that lead to the stairs to the opposite side of argyle street one of them looked like a disabled wide access gate due to the space

 

[me123]

You got to think that the Exhibition Centre is the next site to be targetted. A ton of business types come out that station IIRC.

Would it be feasible to gate the station for big events, though? There are often quite big gigs on at the SECC, so would barriers at this location manage to cope with the volume of passengers? (I don't know; I can't remember the location well enough).

I've always been surprised that they never did Partick as part of the refurbishment.

 

[Failed Unit]

Would it be feasible to gate the station for big events, though? There are often quite big gigs on at the SECC, so would barriers at this location manage to cope with the volume of passengers? (I don't know; I can't remember the location well enough).

I've always been surprised that they never did Partick as part of the refurbishment.

Barriers are normally switched off at big events, Haymarket is an example of this when the rugby is happening. If the queue system is in place you just head to the platform once you are released.

 

[bAzTNM]

Went to Glasgow Central Low Level and noticed the gates in action. One problem though. There were no ticket inspectors about (when I passed at about 10am). Tons of people were waiting beside the gates this morning all with a look of confusion. Nobody was about at all to sell tickets. How would you get out of that situation? I had a ticket, so I just went right through the gate.

I've always been surprised that they never did Partick as part of the refurbishment.

It is a bit surprising due to the fact that Partick is a very busy station. IIRC, they have a line of ticket inspectors acting as a gate, similar to what goes on at Motherwell.

 

[MidnightFlyer]

Went to Glasgow Central Low Level and noticed the gates in action. One problem though. There were no ticket inspectors about. Tons of people were waiting beside the gates this morning all with a look of confusion. Nobody was about at all to sell tickets. How would you get out of that situation? I had a ticket, so I just went right through the gate.

Plenty were around on Wednesday afternoon.

I note that the lift avoids the gates though - the gates are after it.

 

[codenamecuebal]

Went to Glasgow Central Low Level and noticed the gates in action. One problem though. There were no ticket inspectors about (when I passed at about 10am). Tons of people were waiting beside the gates this morning all with a look of confusion. Nobody was about at all to sell tickets. How would you get out of that situation? I had a ticket, so I just went right through the gate.


It is a bit surprising due to the fact that Partick is a very busy station. IIRC, they have a line of ticket inspectors acting as a gate, similar to what goes on at Motherwell.

use the lift to the main concourse, or a "legitimately acquired" key

 

[exile]

No doubt, like all other ticket barriers, they'll be open most of the time.

 

[Vandal]

Went to Glasgow Central Low Level and noticed the gates in action. One problem though. There were no ticket inspectors about (when I passed at about 10am). Tons of people were waiting beside the gates this morning all with a look of confusion. Nobody was about at all to sell tickets. How would you get out of that situation? I had a ticket, so I just went right through the gate.

Is this station (Glasgow Central Low Level) subject to SQUIRE?

 

[CarterUSM]

Is this station (Glasgow Central Low Level) subject to SQUIRE?

Yes. Or whatever it is called nowadays.

 

[Lampshade]

I note that the lift avoids the gates though - the gates are after it.

I expect they'll have random RPIs at the concourse side of the lift like they do at Birmingham New Street.

 

[scotsman]

I expect they'll have random RPIs at the concourse side of the lift like they do at Birmingham New Street.

Spot the English poster!

ScotRail doesn't do RPIs, instead they have Ticket Examiners (who are there for both revenue protection and customer service - like Conductors but minus the important/safety critical duties) and they have Fraud & Security, who tend to investigate possible ticketing fraud - AFAIK Ticket Examiners don't stage random 'sweeps', but Fraud & Security do, where justified.

Feel free to correct, etc.

 

[Vandal]

Yes. Or whatever it is called nowadays.

Would have thought there would have been a sense of urgency / importance to have Ticket Examiners or Gateline Staff there then.
--- old post above --- --- new post below ---

Spot the English poster!

ScotRail doesn't do RPIs, instead they have Ticket Examiners (who are there for both revenue protection and customer service - like Conductors but minus the important/safety critical duties) and they have Fraud & Security, who tend to investigate possible ticketing fraud - AFAIK Ticket Examiners don't stage random 'sweeps', but Fraud & Security do, where justified.

Feel free to correct, etc.

Ticket Examiners and Fraud and Security do occassionally work hand in hand.

T E's have been known to be dispatched to some random station that is not normally barriered, and the Fraud team are at the final destination station. Sometimes people get off without having been approached by on train staff and then claim to have boarded at the station where the T E's had been sent to. You'd be surprised how many people get caught doing this.