I can understand Wellingborough passengers having been annoyed initially but, now that the service has bedded down, even they are seeing the benefit of more seats and a more evenly spaced service to London.
When it runs. In disruption the Connect Service is just abandoned. Luton/Bedford still have GTR; Kettering has the InterCity services. Wellingborough just gets abandoned. I have experienced that three times in two months now, most recently on Saturday.
I know some people from Wellingborough who are now driving to Kettering to commute on the IC services, others from Rushden/Higham who are driving to Bedford.
The lack of the IC style refurbishment will also keep more Kettering passengers on the IC services (and have seen Corby passengers change at Kettering as well to do that).
I doubt this is an issue to many people outside of this forum. The only only people who will even know what the fares are from Northampton to compare will be those who regularly do both journeys, perhaps living equidistant between there and Kettering.
The majority of Connect passengers either won’t know or won’t be in a position to practically choose LNWR over EMR even if they know.
Plenty of people do know. A half hourly peak service is worse than the old peak service before connect, and actually many people (myself included) made reservations so we had a seat, and if you didn't you had five services between 7-8 am. Two would be fine if reliable, etc.
Connect brings many benefits but not to Wellingborough and the surrounding towns which is actually a big catchment area. It's also part of the reason Stanton Cross develops are pushing back on the multi-storey they are meant to build at the station because North/South connectivity and InterCity style services were what they were advertising in London. The houses will still sell but the developers recognise the rail service has changed completely.
I've said it before in this thread - if the promised refurb with Aurora style seating can't happen at least aim for 2+2 with the current seats and add spacers like the SWR 455s.