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I travel from Preston Park to Gatwick using a Thameslink Brighton-Gatwick return ticket. Frequently on my return trip there's a painful period where the 15 past thameslink is cancelled and I often face a 30 minute wait for the next Thameslink service. In those scenarios, can I pay an excess and...

In the morning peak in summer there are endless tourists with cases who struggle to get onto Thameslink services coming up from Brighton that are already full and standing. The moment there is any disruption or a cancelled train it is even worse. How do they propose handling the huge increase...

National rail and LNER sites are both refusing to give me any tickets from Brighton to York tomorrow. What is causing this?? Is it a temporary glitch or will I need to buy two separate tickets?

There is a rail replacement today between Three Bridges and Brighton If you attempt to buy a ticket from London Blackfriars to Brighton the booking engines say no routes found and won’t sell you one Are you no longer expected to have a ticket for the bus replacement if you can only buy a...

At Brighton station if you collect any paper ticket from the machine that is an advance ticket then the ticket barriers will reject it. (Although this doesn’t happen with mobile tickets) You are then forced to line up to go through the gate which is pointless as in 10 years nobody has even...

I am unable to use my Amex card to collect tickets from southern ticket machines at Brighton. It lets me go through the whole process of inserting the card, providing the ticket reference number and selecting the tickets to print…. before then saying “this card can not be used to collect...

On Sunday the 11.40 cross country Newcastle to Penzance arrived in Newcastle as only a 4 car train and already full. A huge number of people (many with advance tickets) were then unable to board the train never mind get to their seats What are passengers rights in this scenario?. The next...

Anyone looking to buy a day return from London Vic to Brighton this Saturday 12 Oct will be sold any anytime day return for £52 (as there are no southern only fares that day) And yet you could buy a Brighton to Vic return and you’ll be offered a day travel card for £21. Or travel...

I understand Brighton, Hove and London Road are all part of the Brighton stations group. If this means they are considered the same station from a routing perspective…. does this mean if you have a London to Brighton ticket you’d be able to travel London -> Brighton -> Hove As opposed to the...

What happens where you have an advance ticket itinerary involving multiple train operators and only one has issued a do not travel instruction asking you to travel on a later day. Is your ticket automatically valid under the conditions of carriage on the next day on the TOC that didn't issue...

My niece was given two LNER advance tickets as a present. She now wants to change them to travel a day later but doesn't want to go back to the original purchaser. You can't change on LNER website without it either being the purchasers online account, or without buying a new ticket and then...

I've just bought a ticket tomorrow from LNER for Brighton to York.... 07:44 from Brighton connecting to 09:30 from KGX. This is a super off-peak ticket. Clearly off peak tickets are not normally valid on southern or thameslink trains before 09:30 from Brighton, but I'm assuming here LNER sets...

I generally use the Avanti app for train tickets as I find its one of the best designs and the easiest to use. However if I put in Brighton to London Euston - Friday 15.09 it displays Anytime Day Single at £39.10 and says this is the CHEAPEST (no other ticket types are available) If I...

Tomorrow I need to travel from Brighton to Moorgate (leaving at 7am and returning at 10pm). Thameslink quotes £59.00 If I put this into the train split sites... it is advising... Brighton to Gatwick Day Return £14.50 Gatwick to London...

It's clear from these forums, press releases (and a quick look on linkedin) that the Trainline.com has quite a few people assisting TOC's by investigating fraudulent transactions. Given the trainline is a commercial enterprise, what's in it for them to invest so much in supporting TOC's by...

I was on a train this week which had two RPIs and one security officer board. In my carriage there were the following two people caught right near me, both of whom were given a simple penalty fare 1) No ticket with no attempt at an excuse as to why one was not purchased 2) Attempting to flash...

Hi... I'm travelling from London to Manchester tomorrow on an advance single but didn't realise how much easier it would be for my friend to pick me up from Stockport than Picadilly If I now buy a separate Manchester-Stockport single ticket is there any issue with me getting off the train...

Brighton football club funds free travel on trains (and buses) to Falmer on match days to encourage people to arrive via public transport. How does this work - do people just show a match ticket at any of the large number of stations in the free travel zone and they are then manually let...

Last week I witnessed a tourist arriving in Brighton who had put her ticket into the gate but was standing looking confused and waiting for the gate to the right to open (rather than the one to the left which was now open). Hope that makes sense! However before I had chance to help her, the...

My niece has bought advance singles for a trip from York to Leeds at the weekend. First time buying her own ticket. She selected 16-25 railcard when actually she has a 16-17 railcard. Can't refund and buy again as its an advance ticket. Is there any problem using the ticket given she's...